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connection to wordpress.com failed (2 posts)

  1. cionzi
    Member
    Posted 1 year ago #

    Hi everybody, I'd like to install jetpack plugin for wp but when I try to activate plugin it returns me this error:

    Could not open handle for fopen() to https://jetpack.wordpress.com/jetpack.register/1/

    Can you tell me what's wrong? I host it on my server...

    Thanks a lot!

    Chiara

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    The issue seems to be linked to your server configuration.

    There are a couple of other things you could try to solve the issue.

    If you have access to your server configuration settings, please update PHP_FCGI_CHILDREN from 1 to 2, restart your server, and then try to activate the plugin again.
    If you're not sure how to do so, please contact your hosting provider to see if they can help with this.

    If that doesn't help, it would be helpful if you could create a php file that contains the following line of code:

    <?php phpinfo(); ?>

    Then upload it to your site, and send us the link to that file via this contact form:
    http://en.support.wordpress.com/contact/?jetpack=needs-service

    This will help us sift through your PHP settings and diagnose any issues that may be preventing Jetpack from connecting.

    Thanks!

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