Support » Plugin: Custom Sidebars - Dynamic Sidebar Widget Area Manager » Conflict with Woocommerce Product Tab Pro plugin

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi @thehungit86,

    Greetings and thanks for posting on the forum.

    I have tested it on my test site using latest version of Custom Sidebars plugin and the Woocommerce Product Tab Pro plugin that you have shared and i have found that it’s working fine without any issue.

    Can you check the javascript console for errors?

    In Chrome go to “View -> Developer -> Javascript Console” and in Firefox you can go to “Tools -> Web Developer -> Console”

    Let me know what errors if any you are getting!

    I think on your site it may be conflicting with any other plugin/theme.

    You can just try on your development site deactivating all other plugins and using default WordPress theme like Twenty Thirteen as displayed in the following flowchart to know which theme/ plugin is conflicting if any.

    http://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png

    Kind Regards,
    WPMU DEV

    Thread Starter thehungit86

    (@thehungit86)

    Hi,
    Sorry for late responding. I have created for you an account with admin role. Maybe you can help me fix the issue.

    You go to the website:
    sale75off.com

    Login with:
    user: demo
    pass: demo

    This is a fresh website with twentyfourteen theme.

    Thread Starter thehungit86

    (@thehungit86)

    I only installed 3 plugin:

    WooCommerce
    Custom Sidebars
    Woocommerce Product Tab Pro

    I use chrome browser on window 8.

    Thank you for help.

    Hi @thehungit86,

    Thanks for your replies. Using the download you provided I was able to replicate the issue. Opening the JavaScript console in Chrome, as stated previously, shows errors on the widgets page.

    That plugin loads some extra scripts in the admin side that appear to be conflicting with Custom Sidebars.

    Since that appears to be a premium plugin, whereas this version of Custom Sidebars is free, you can try contacting that plugin’s developers to ask them to have a look and contact us or respond here, I’m sure we could sort it out with them as they know their plugin best.

    For a bit more detail, the relevant scripts are being loaded from:

    \woo-product-tab\woo-product-tab\includes\actions.php

    Here’s a screenshot showing the error in the widget area:
    https://drive.google.com/file/d/0B7bdY1zZi8JeNTBXdUZMUHdpWjA/edit?usp=sharing

    How does that sound?

    Hi @thehungit86,

    Thank you for your detailed reply.

    I could also reproduce the same issue when i activated WooCommerce Product Tab Pro plugin along with Woocommerce plugin.

    The issue doesn’t raise when we only activate the Woocommerce Product Tab Pro plugin.

    To resolve this issue try adding the below code in the following Woocommerce Product Tab Pro plugin file on line number 148

    Woocommerce Product Tab Pro plugin file:
    plugins\woo-product-tab\includes\actions.php

    Before Editing:

    qs = qs.split("+").join(" ");

    After Editing:

    if (typeof qs != 'string' || !qs instanceof String){
    return qs;
    }
    qs = qs.split("+").join(" ");

    Note: You are making changes in the plugin file and these changes will be overwritten and lost when you update the plugin and you will have to make these again after plugin updation so it is better to ask Woocommerce Product Tab Pro plugin developer to fix this issue in the plugin.

    Best Regards,
    WPMU DEV

    Thread Starter thehungit86

    (@thehungit86)

    It works, Thank you a lot for your best support.

    You are most welcome, if we can be of any further assistance please don’t hesitate to ask 🙂

    Woocommerce Tab Pro create conflict with MAILPOET.

    When it is active, the Maipoet editor is blocked.

    Regards

Viewing 8 replies - 1 through 8 (of 8 total)
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