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[resolved] Confirmation not sent to all email addresses (5 posts)

  1. rhouk
    Member
    Posted 1 year ago #

    I appear to be having a problem where some followers, who are wishing to subscribe to my blog posts, are not being sent the confirmation email. The follower's email account has PERIODS included in their address (i.e. your.name@yourwebsite.com).

    I can't be 100% positive this is causing the issue, but can someone look into this and see if it is a bug in the app.

    Thanks!

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you send me a few examples of the email addresses that did not receive the confirmation emails via this contact form:
    http://jetpack.me/contact-support/

    I'll be able to check our email logs to try to understand the issue.

    Thanks!

  3. murphbaley@gmail.com
    Member
    Posted 1 year ago #

    I'm having a similar problem on http://www.foodiemamatalks.com. Someone tried subscribing to my blog and they were never sent a confirmation email. I have jetpack 2.2.5 and wordpress 3.5.1

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    As I mentioned above, could you send us a few examples of the email addresses that did not receive the confirmation emails?
    Thanks!

  5. murphbaley@gmail.com
    Member
    Posted 1 year ago #

    Sorry, I forgot the email address, I've included it in the contact form this time.

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