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Delightful Downloads
[resolved] Completely Broken after latest update (7 posts)

  1. rtech
    Member
    Posted 5 months ago #

    After the latest update, Delightful downloads is completely broken. Files will not download and download counters show 0.

    On clicking download button, page opens to white box with download file address. Link is not clickable.

    http://wordpress.org/plugins/delightful-downloads/

  2. rtech
    Member
    Posted 5 months ago #

    Update:

    I got the downloads to start working again by using the select file location function. The previous way I had the files linked was by typing in their location directly into the box and storing the download files in a completely different directory. This is no longer working in the new version of Delightful downloads. The only way to have a successful download is to either upload it via the upload button or select the file directly in folder browser inside delightful downloads.

  3. A5hleyRich
    Member
    Plugin Author

    Posted 5 months ago #

    Hi,

    Could you please confirm whether or not the downloads that you manually added were within the WordPress file structure?

    Ashley

  4. rtech
    Member
    Posted 5 months ago #

    No, they were in a folder in the top level directory, in the same directory as the "WordPress" folder is in.

  5. A5hleyRich
    Member
    Plugin Author

    Posted 5 months ago #

    That explains it. In the latest update I have altered the way the plugin looks for download files and it will now only find files within the WordPress file structure (ideally the wp-content/uploads directory). I should have made this clear in the update instructions, for which I apologies. However that being said, I think going forward that this is something that will remain by design. In previous editions files were allowed anywhere on the server, which provided more flexibility for the users but a nightmare when it came to making the plugin compatible with numerous different server setups. Also my reasoning for this is that it is a WordPress plugin, therefore it makes sense that the files remain in the WordPress ecosystem. Hopefully this will reduce the amount of "file not found" messages that we get in the future.

    Ashley

  6. rtech
    Member
    Posted 5 months ago #

    Maybe put a note in the file upload screen, or make it impossible to type a custom URL into the location box. That would make it clear where the files need to be and avoid confusion.

  7. A5hleyRich
    Member
    Plugin Author

    Posted 5 months ago #

    Thanks for the suggestion. I'll add it in the next minor update.

    Ashley

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