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[resolved] [closed] complaints@wordpress.org (30 posts)

  1. kisschanel
    Member
    Posted 3 years ago #

    The email complaints@wordpress.org is a non-working email. I received a "mailer-daemon; Delivery to the following recipient failed permanently".

    Is there a different email address to report a forum related complaint to?

  2. Samuel B
    moderator
    Posted 3 years ago #

    well that's weird
    anything@wordpress.org
    should work

    I'll add a modlook tag and maybe one of the other mods know better

  3. kisschanel
    Member
    Posted 3 years ago #

    Still need help with this.

  4. Ryan Paul
    Member
    Posted 3 years ago #

    I'm curious as to why the other forum post was deleted where I remarked someone was being unprofessional.

  5. kisschanel
    Member
    Posted 3 years ago #

    I'm curious as to why the other forum post was deleted where I remarked someone was being unprofessional.

    Exactly. The report I need to send in was in reference to that same thread. Now that same thread has "mysteriously" disappeared. Regular users do not have access to deleting their own forum posts so obviously, a moderator deleted it. Thus, deleting the PROOF of the unprofessional behavior of a moderator and the unfair banning of my other account.

  6. kisschanel
    Member
    Posted 3 years ago #

    Since the original thread is deleted (the url was http://wordpress.org/support/topic/website-blocked-from-workschools?replies, isn't it fair to also unban my other username?

  7. Ryan Paul
    Member
    Posted 3 years ago #

    Something fishy is going on. I saw the Moderator's unprofessional comment with my own two eyes.

  8. kisschanel
    Member
    Posted 3 years ago #

    Something fishy is going on. I saw the Moderator's unprofessional comment with my own two eyes.

    Thank you!

    I tried to rectify the issue again and he's noted being rude towards me again here as well and he closed the topic, refraining me from making any further replies: http://wordpress.org/support/topic/wrongfully-banned?replies=3#post-1733882

    Like I've stated before. I was wrongfully banned from the username "chanel" and I need to have this reported to the proper authorities to get my account back.

  9. mrmist
    Forum Janitor
    Posted 3 years ago #

    I think it might be best to just let it drop and move on. I've looked at the thread, and to be fair it may be that a few swear words were dotted around, stuff escalated and it got a bit out of hand, but the facts remain as they are - the theread was deleted and that's that.

    Although I didn't see the unedited posts, I don't think that anyone was being particularly "unprofessional". I think it's a legitimate response to close down a thread when someone is repeatably swearing - this forum is supposed to be "family friendly". Likewise it's also a resonable response to block an account when the person using it is coming across as particularly antagnoistic - the decision to do that rests with the moderator concerened really.

    Of course you're free to complain to the Automattic staff if you wish, one of them (or another mod) could release your account, if they are so persuaded.

  10. Samuel B
    moderator
    Posted 3 years ago #

    Something fishy is going on. I saw the Moderator's unprofessional comment with my own two eyes.

    I deleted the thread - any mod or admin can still view it, however.
    as for unprofessional - so swearing is ok on your blog - not here - get over it
    if you don't want to see [moronic expletive deleted], then don't drop f-bombs

  11. kisschanel
    Member
    Posted 3 years ago #

    Thank you for your reply mrmist.

    As I stated in the thread that was deleted, I didn't know posting my url, that had that one curse word in it, was against forum rules. That's why I went back and edited the post and added the * to the word. The moderator did not make it clear to me that not even the asterisk was allowed. He just went ahead to continue to talk to me in a snide manner, claim that my kisschanel.com website was NSFW and banned me. My kisschanel.com IS safe for work, plus I've been posting my issues for years here using the same website url/content & no one stated that it's NSFW and that I must cease posting it.

    All I was doing was trying to get an issue resolved and I was making comparisons to 2 websites of mine that are on the same server. I didn't get a warning or a reason why the content of my thread was removed.

    Overall, I was treated unfairly.

  12. kisschanel
    Member
    Posted 3 years ago #

    SamuelB,

    I wasn't swearing at YOU or towards ANYONE on this site. I wasn't purposely trying to drop f-bombs. I linked one of my websites that had a swear in it and then I inquired why you removed the content. You failed to communicate your reason to me. You made it seem like I was just going off in tangents with cursing when I was merely trying to understand WHY I couldn't link my webpage to the forum topic.

    I feel like you're harassing me now. Following me to every topic I create, looking for a reason to argue.

  13. kisschanel
    Member
    Posted 3 years ago #

    MRMIST,

    By the way, The word was only mentioned twice. Once when I linked the url, and then a 2nd time when I was stating that the word is in the url and was wondering why I am able to still access that site from work.

    I am still in need of a working email address to report my issues to.

  14. mrmist
    Forum Janitor
    Posted 3 years ago #

    Hi. FWIW and as I just said in the other thread just now, your main site entry page has a massive graphic on it with the F-word in it, so anyone visiting is going to have a nice taste of that, and that pretty much classes as explicit content.

    It's not particularly against the rules here to link to explicit sites, but they do need to be marked with a warning to prevent people dropping on by mistake and potentially causing themselves grief e.g. if they are at work.

    I don't think SamuelB is intentionally following you around, either. It's common for members of the moderation team to keep a look out if they've been involved in a dispute with someone.

    Frankly since you've registered another account, I'm not sure if there's any fruit in leaving a block on your old one, but I'm going to put that to the rest of the team before doing anything.

  15. kisschanel
    Member
    Posted 3 years ago #

    What does FWIW mean?

    And you're right, I don't see the need or even the purpose of blocking my other account, over lack of communication. It's not like I'm going around linking porn everywhere and harassing other forum members. I didn't understand the issue, nor was the issue told to me in a proper manner. So I'm not the only one at fault here, yet, I'm the only one being penalized for it.

  16. mrmist
    Forum Janitor
    Posted 3 years ago #

    It means "For What It's Worth".

  17. Samuel B
    moderator
    Posted 3 years ago #

    ok - here is the deal -I find it hard to believe someone from this planet would not know the f-bomb was a no no - it just defies comprehension

    as for following you around - I follow all the threads I am involved in - so the stalking thing is ....well, ridiculous

    to resolve this, I will unblock your account
    however, the original thread will remain deleted
    you may re-post your problem when I unblock you

    edit - block removed

  18. James
    Happiness Engineer
    Posted 3 years ago #

    I wasn't swearing at YOU or towards ANYONE on this site. I wasn't purposely trying to drop f-bombs. I linked one of my websites that had a swear in it and then I inquired why you removed the content.

    Just to elaborate, this has nothing to do with who you're swearing at. Swear words are not welcome here in any shape or form. If your URL contains a swear word, I recommend using a URL shortener to mask it, and please note that it is NSFW next time. To many people, language is just as offensive as nudity and violence.

  19. kisschanel
    Member
    Posted 3 years ago #

    James, that was ALL I needed. Someone to tell me why my topic/url was removed and WHY I was banned. I did not know swear words in urls are prohibited on this site. I also did not know that the protocol is to use a url shortener for instances where you have to link a url with a curse in it. Every site has different rules, thus I'm not going to assume that the protocol at blahblah.com is the same here at wordpress.org. I made efforts to solve the manner (by using asterisks), but I was still shut out without any reason or guidance. Thank you for the clarification.

  20. Joni
    Member
    Posted 3 years ago #

    @James an URL shortener isn't going to help keep someone from viewing a NSFW site and if you are going to help someone with such a site, I suppose a NSFW WARNING and/or post tag should be used and then we click at our own risk.

    Is this something that's in a sticky post somewhere so folks who have such sites can abide by this rule?

    Personally, I'd rather see the word in an URL than click and have it in my face. Either way, I'd like fair warning.

    And posters with such sites seeking help on this forum (or any forumfor that matter) need to understand that volunteers here come from a lot of backgrounds, walks of life. Some, like me, might be helping from their offices during down time so that's an issue that seems there's more and more a need to address, what with WP becoming so popular to drive just about any and every site, including NSFW sites.

    Just my two.

  21. mrmist
    Forum Janitor
    Posted 3 years ago #

    Is this something that's in a sticky post somewhere so folks who have such sites can abide by this rule?

    Yes, it's in the forum welcome message linked to from the welcome... sticky topic in every forum ;)

  22. Joni
    Member
    Posted 3 years ago #

    @SamBol ... OT but I have a friend who is a mom blogger and as pure as the driven snow. You just know she's the kind of gal you wouldn't utter the word "Darn" in front of, much less anything else. Imagine my surprise, and my elevated heart rate, when she posted a notice on Twitter recently about her new blog series, the "F-Word." Relax, it's posts about Family, Friends, Freedom... you get the point. But coming from her, as we know her, we thought it was pretty funny. :)

  23. chanel
    Member
    Posted 3 years ago #

    Thanks for posting that MrMist. Many bypass that (like myself) but I found something very interesting that was posted there:

    Warn About Adult Content

    Some sites contain content that is not suitable for a general audience or for viewing whilst at work. To avoid creating problems for anyone who is trying to help you, please add NSFW to either the topic title or the content of your post as a warning if you think your site falls into this category. (Otherwise your post / links may be removed.)

    Hmm. I don't see anything about account removal/banning/blocking. Just post/links. Which further proves my point: I was treated unfairly.

  24. Samuel B
    moderator
    Posted 3 years ago #

    that is funny, joni
    thanks

  25. chanel
    Member
    Posted 3 years ago #

    ...And even though my account is back to normal, it still doesn't justify the fact that a moderator abused their authority. That matter still needs to be addressed.

    Thank you.

  26. Samuel B
    moderator
    Posted 3 years ago #

    Hmm. I don't see anything about account removal/banning/blocking. Just post/links. Which further proves my point: I was treated unfairly.

    they were removed - you re-posted them in editing
    you were blocked to get your attention - it obviously worked
    now are you going to drop it? - because I'm not playing this innocent routine with you any more

  27. elfin
    Moderator
    Posted 3 years ago #

    did you read the entire page?

    The Bad Stuff

    AKA what not to do...

    We need to keep the forums friendly, so, occasionally, topic content will be moderated. This might mean anything from the light editing of some posts to complete removal of topics and deactivation of accounts. It should really go without saying, but the following are likely candidates for moderation - Spam links, offensive posts, posts without content, flames, and references to adult content that have not been highlighted as NSFW. Please note that this list is not exhaustive. Every post is judged on its own merits.

    Now surely you have had your complaint listened to and answered, isn't it time to drop the subject now?

  28. mrmist
    Forum Janitor
    Posted 3 years ago #

    Hmm. I don't see anything about account removal/banning/blocking. Just post/links. Which further proves my point: I was treated unfairly

    Actually that's right down at the end.

    We need to keep the forums friendly, so, occasionally, topic content will be moderated. This might mean anything from the light editing of some posts to complete removal of topics and deactivation of accounts

    So, according to the rules, your account was blocked. It was probably blocked for the whole of about an hour or so, so all things considered there's no harm done here.

    Continued debate upon this will serve little purpose.

  29. chanel
    Member
    Posted 3 years ago #

    Obviously you all back up for each other so of course none of you would see it my way. Just as long as my account remains normal, without someone tampering with it due to overreacting & abusing their power, then you won't "hear" my mouth.

    Good day.

  30. kisschanel
    Member
    Posted 3 years ago #

    Topic is resolved.

Topic Closed

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