Hi. Sorry I was not able to reply earlier. I had 4-5 images sent in my guests that didnt come through directlyy using the plugin. they sent them to my email instead.
For example: 1 image was sent from ipad . It is 1.3 MB in size.
However as I stated, when I turned off the plugin they were able to send large images.
Under Conversion Options the only box checked is
enable GIF to PNG conversion : is that checked by default. i dont remember if I checked this.
MAX image height and width is set to 4000 pixels each.
You may close this topic as resolved as I will work around it like this. Currently the plugin is on again. If I recieve a post again without and image I will probably turn it off at that time and ask user to submit again.
I would appreciate if youd let me know if there is any update.
Hope I have answered your questions
as for your questions
also wanted to ask if you were using the 'cloud' service, or just using the bundled/built-in optimizers?
I am not sure.
I use wp super cache, jetpack and varoious other selected plugins.
THANK YOU for the plugin