Hi Francesco,
Ray here with WP eCommerce Support.
I would need more information on your case. Can you tell me specifically from which version did you upgrade from, and if you can send me the credentials for your WP-admin site, that will be great. My email is ray@instinct.co.nz
Thank you,
Ray
Hi Ray!
I upgraded from the previous version 3.8.3 (if i am correct) of WordPress to the 3.9.
just sent you an email with admin credential
Thanks to you,
Francesco
Hi Francesco,
I am going into your site to look at your issue now.
Thank you,
Ray
Hi Francesco,
I did an experiment by switching your theme to default WP theme and disable all NON-wpec plugins. This is what I see :
http://dl.getdropbox.com/u/1184399/Jing/2014-04-24_1247.png
But now I switch it back to your original theme, it seems that it looks waay different.
As you can see, there are the writing on your product page : http://dl.getdropbox.com/u/1184399/Jing/2014-04-24_1320.png
So My thought is that one of your plugin (not our plugin) is causing the weird description in your site.
Thank you,
Ray
Thanks to you Ray!
I just had a deeper investigation and it looks like that is the template that is cousin the problem and not the wepc plugin.
Great, thanks for the feedback, Francesco! Let us know if there’s anything else you need.
