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WP e-Commerce Compare Products
[resolved] Compare Button Not Found in Single Product Page (7 posts)

  1. lhl
    Member
    Posted 1 year ago #

    Hi,

    I'm using below combination:

    WP-e-Commerce 3.8.9.5
    Wordpress 3.4.1
    WP e-Commerce Compare Products Lite 2.0.5

    My problem is Compare button not found in either single product page or product page.

    Do you have any idea what might be the cause of this problem.

    Kindly assist.

    Thank you. :)

    http://wordpress.org/extend/plugins/wp-ecommerce-compare-products/

  2. Steve Truman
    Member
    Plugin Author

    Posted 1 year ago #

    @Ihl,

    It is impossible for me to know for sure without seeing your theme code but if the theme you are using has not been updated in a while , even though you are using the current version of WP e_commerce then that may be the reason.

    You can check that for yourself. For your theme to be able to show the Compare Button it must include these do_actions

    do_action('wpsc_product_form_fields_begin');
    and
    do_action('wpsc_product_form_fields_end');

    in these files
    wpsc-grid_view.php
    wpsc-list_view.php
    wpsc-products_page.php
    wpsc-single_product.php

    You can check /wp-e-commerce/wpsc-theme/ folder and view all that files in that folder to see if the do_actions are there and if not add them.

    Hope that helps.

  3. lhl
    Member
    Posted 1 year ago #

    Hi Steve,

    I have double check these files
    wpsc-grid_view.php
    wpsc-list_view.php
    wpsc-products_page.php
    wpsc-single_product.php

    all files have included
    do_action('wpsc_product_form_fields_begin');
    and
    do_action('wpsc_product_form_fields_end');

    FYI, i'm using Kassyopea as my theme.

    Hope you have a solution for this problem.

    Thank in advance.

  4. Steve Truman
    Member
    Plugin Author

    Posted 1 year ago #

    @Ihl,

    OK that is the first step - it would seem then that there is something in the theme code that is blocking the button from showing. Need to be able to see the code to be able to find the issue. - Its a Premium theme so I can't download it to test it.

    Please set me a temp wp-admin and ftp access accounts and I will log in and see what the problem is for you and fix it - plus post the fix here for anyone else who has that theme - Please use the a3rev Contact Us form to send the login creds and urls for both. Thank you.

  5. lhl
    Member
    Posted 1 year ago #

    Hi Steve,

    I have send the login creds and URL as you requested. Just wanna check with you any progress for this problem.

  6. lhl
    Member
    Posted 1 year ago #

    Hi Steve,

    I would like to know if there any update. :)

    Thank you.

  7. Steve Truman
    Member
    Plugin Author

    Posted 1 year ago #

    @Ihl,

    Have a massive upgrade of WP e-Commerce Compare Products Pro and Lite Version due out today - I think you will find that it will overcome your issue - please install it and let me know. The upgrade is massive.

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