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Comments submission has stopped working. (2 posts)

  1. woolyg
    Member
    Posted 2 years ago #

    Hi all, first time poster, long time WP user.

    I help out with a comic-book site for an artist friend (http://www.spaceavalanche.com), and the comments submission process has mysteriously stopped working since about 21 days ago (28th April 2011). The comments form posts to the wp-comments-post.php page, but no data is saved, and the URI is redirected to a location that references an error.

    For example:
    Posting a comment on http://www.spaceavalanche.com/2011/01/25/chinese-lantern/

    ..does not post and redirects to

    http://www.spaceavalanche.com/2011/01/25/chinese-lantern/comment-page-2/?rcommentid=10557&rerror=htmllang%3Den&rchash=ca423fea170b6ad66ca79ddfa5ed34d2

    Has anybody else seen this before? Can someone please shed any light?

    We're on WP 2.8.4 and are reluctant to upgrade just yet as some plugins being used are not covered in the later versions of WP.

    All input appreciated, it would be great if someone could help out.

    Cheers,
    WoolyG

  2. esmi
    Theme Diva & Forum Moderator
    Posted 2 years ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the default theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    - re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress 2.8.4

    - repairing the database

    I'd also suggest that you upgrade asap as you are currently running a significant risk of the site being hacked.

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