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1. Rashunda
   Member
   Posted 6 years ago #

   Hi everyone,

   Since I've upgraded to 2.0.1, the comments number for each of my entries refuses to update. There's one entry in which I have two comments, but the counter still says "0". I don't *think* it has anything to do with the theme I'm using because I'm having the same problem when I switch themes.

   Also, when I delete a comment, the entire comments link disappears from the entry.

   Any help would be greatly appreciated.

   Thanks and best regards,
   Rashunda

2. Chris_K
   Member
   Posted 6 years ago #

   Are you using SpamKarma 2? And if so, do you have the latest/greatest version?

3. Rashunda
   Member
   Posted 6 years ago #

   Hi there,

   Yes, I'm using SpamKarma 2. Not sure if I have the latest version. I'll check.

   Thanks,
   Rashunda

4. Rashunda
   Member
   Posted 6 years ago #

   Hi again,

   I have Spam Karma 2 Reloaded, 2.0 final rv.

   Thanks,
   Rashunda

5. Chris_K
   Member
   Posted 6 years ago #

   Update. Appears that 2.2 is out.
   http://unknowngenius.com/blog/wordpress/spam-karma/

6. Rashunda
   Member
   Posted 6 years ago #

   Hi Handy,

   I installed it but got this message on the Spam Karma config page:

   Warning: open_basedir restriction in effect. File is in wrong directory in /home/www/xxxxxx.com/web/html/wp-content/plugins/SK2/sk2_util_class.php on line 2

   But the error is getting us off topic.:-)

7. Rashunda
   Member
   Posted 6 years ago #

   ...and the comments still read "0".:-)

   Best regards,
   Rashunda

8. Rashunda
   Member
   Posted 6 years ago #

   Someone else had the same problem. No one replied:

   http://wordpress.org/support/topic/59669?replies=1

   Best regards,
   Rashunda

9. Chris_K
   Member
   Posted 6 years ago #

   Have you contacted the SK author? Do those errors go away if you turn off the SK plugin?

   Right now, there are so many errors going on that comments can't be posted.

10. Rashunda
    Member
    Posted 6 years ago #

    I turned off SK and the errors went away. Back to working on comments.

11. Rashunda
    Member
    Posted 6 years ago #

    Hi Handy,

    Spaminator killed your comment. I'll put it back up.

12. Rashunda
    Member
    Posted 6 years ago #

    I turned Spaminator off. Please try again.

13. Rashunda
    Member
    Posted 6 years ago #

    Okay. I just tested and the comments worked. But my spam protection is all the way off now. Will wait on you to try again.

14. Rashunda
    Member
    Posted 6 years ago #

    I think I'm on to something. Spaminator needs the person leaving a comment to give their name, email, etc. There aren't fields to do that with the theme I'm using. At least I *think* I'm onto something.

15. Chris_K
    Member
    Posted 6 years ago #

    ah, that might explain some of the errors being thrown.

    You might look at akismet for anti-spam if it is SK causing all the big issues though.

16. Rashunda
    Member
    Posted 6 years ago #

    Hi again,

    I'm getting a key now. I can hardly keep my eyes open so I'm going to call it a night. I'll update this post tomorrow. Handy, thank you so much for your help and patience. I really appreciate it.

    Best regard,
    Rashunda

17. Rashunda
    Member
    Posted 6 years ago #

    Hi again,

    Here's my promised update. I started up Akismet and everything seems to be working fine. I deactivated SK. Handy, thanks again for your patience and your support.

    Best regards,
    Rashunda

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