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1. tameca05
   Member
   Posted 4 months ago #

   Hi,

   My comments are not showing on my website http://www.virgogems.com. Also, if I post a new comment, it appears under every post instead of just the correct post. I contacted the theme's support, but they have not responded. I have been trying to fix these errors for a couple months now. I changed the theme and the comments worked. I deactivated all of the plugins, but that did not work. Besides, I need those plugins. I deleted the html for facebook commenting in the single.php file and that didn't work. Now, the theme just has the wordpress commenting system and the problems are still there. I also checked the 'discussion' settings several times. I am out of options. I am willing to use a new comment system if that will work. I will post the original single.php coding, the 404 template coding, and the comments.php coding. Please help. This theme has been a headache to use, but I really like it.

   Single.php

   [300 lines of code moderated as per the Forum Rules. Please use the pastebin]

2. ChristiNi
   Member
   Posted 4 months ago #

   Hi tameca05,

   Sorry to hear you're having trouble with comments in your theme. It definitely sounds like this is an issue the theme developer needs to resolve. You mentioned that changing the theme resolved the issue, so it would be best to either wait for the developer to resolve this (since it is a paid theme) or pick a different theme that works as expected.

   Good luck with your site1

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