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Comments from different users and posts ending up in the same Gmail email (9 posts)

  1. mitch123
    Member
    Posted 2 years ago #

    Does anyone know if there's a solution to avoid that comments (from different users and different posts) sometimes end up together in the same Gmail email?

  2. What do you mean 'end up together'?

  3. mitch123
    Member
    Posted 2 years ago #

    They are in the same email, just like a conversation

  4. Rev. Voodoo
    Volunteer Moderator
    Posted 2 years ago #

    All the emails sent to your from your site come from one email address. Probably a fake one.... wordpress@domain.com

    One of gmail's new 'features' is to lump together emails from the same people into a conversation. I'm not sure how you'd be able to undo this behaviour....

  5. mitch123
    Member
    Posted 2 years ago #

    I would bet more on an incompatibility between WP and Gmail, because the email addresses of the senders are definitely valid

  6. Rev. Voodoo
    Volunteer Moderator
    Posted 2 years ago #

    No, I mean that all email sent to you from your site comes from your site.... not from the person who left the comment or registered.

    Take a look at all the emails the From address will always be wordpress@domain.com, where domain is your site domain. It's a fake email address that is coded in, which always appears as the sender for any email coming from your site.

    That can be changed with a bit of code, but that won't really change anything. The email will always come from the same address. That is why the emails get lumped together. They all come from the same email address.

  7. They are in the same email, just like a conversation

    You mean to say "In my email application, these comments show up as if they were a conversation"?

    That's your email app, not WordPress. I can turn it off on mail.app, but I don't believe you can on Gmail anymore.

  8. mitch123
    Member
    Posted 2 years ago #

    You are right, they all come from wordpress@mysitename.com

    The strange thing is why it sometimes happen and sometimes not

    Let's admit it's not a big deal and I'll cope with it

    Thanks very much for your patient help

  9. Rev. Voodoo
    Volunteer Moderator
    Posted 2 years ago #

    The strange thing is why it sometimes happen and sometimes not

    I think it might be time based? Depending on how close together your emails come through...

    I'm not 100% on that, just a guess, as my inbox behaves in the same manner

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