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Commenting issue (5 posts)

  1. RichardHall
    Member
    Posted 5 years ago #

    I've recently upgraded to 2.6.3 and I'm using the Thesis theme.

    Most of my readers seem to be able to comment, but one or two are reporting getting an error message on some occasions. I don't know the precise wording of the message, only that it has something to do with cookies and (possibly) java. However, the error is not consistent and they are sometimes able to post comments successfully.

    Any ideas about how I go about nailing this?

    Richard Hall
    http://theconnexion.net/wp

  2. RichardHall
    Member
    Posted 5 years ago #

    Update: A couple I have times I have posted a comment while logged in, but then found I've been logged out and the comment has been put into moderation. A number of my readers have had comments disappear into the ether, but these same readers have been able to subsequently post comments successfully.

    I'd be really grateful if anyone can come up with any clues. Unreliable commenting is hurting my blog.

    Thanks in advance.

  3. Justin Tadlock
    Member
    Posted 5 years ago #

    Not to run you off, but the Thesis theme has its own support forums:
    http://diythemes.com/forums/thesis-theme

    You'll be able to get more specific information there from the theme author.

    Also check the section labeled "Before a comment appears" under Settings > Discussion from your dashboard.

    It looks like you have comment moderation turned on because I just commented on your blog and got the "Your comment is awaiting moderation" message.

    Beyond that, you'll need to post the specific error.

  4. RichardHall
    Member
    Posted 5 years ago #

    Thanks. I've just taken your comment out of moderation.
    I've posted something on the Thesis support board, too.

  5. RichardHall
    Member
    Posted 5 years ago #

    It appears as though the problem is to do with wp-spamfree and the Thesis theme not playing nicely together.

    One of them will have to go...

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