Thread Starter
nannic
(@nannic)
Btw, I’m not using Jetpack Comments, but using default WordPress comment system. I assumed I am not required to use Jetpack Comments in order to use email subscription.
I just left a test comment on your site. Could you approve it, so I can run some tests on my own?
Thanks!
Thread Starter
nannic
(@nannic)
I just approved your comment.
Thanks for your time!
I left another comment, on another one of your posts as to not disturb other commenters with my test comments.
Unfortunately, my comment was blocked again, thus also blocking the comment subscription process. Could you check your discussion settings, and make sure that your comment blacklist is not too agressive?
Thanks!
Thread Starter
nannic
(@nannic)
I did not set up any blacklist in discussion settings.
One thing though, I was using anti-spam plugin from:
http://wordpress.org/plugins/anti-spam/
I just disabled the plugin, to see if that was the problem.
Your comment was approved.
Thanks!
Your blog doesn’t seem to like me very much; all my comments seem to need moderation before they’re published.
It shouldn’t stop comment subscription emails form being sent, though. Do you use any other comment / captcha / anti spam plugin on your site?
Thread Starter
nannic
(@nannic)
It was set to manually moderate every comment. I turned that off. But that shouldn’t be the problem.
I do not use any comment moderation related plugin, other than Akismet. These are the plugins I’m using.
Ad Injection
Akismet
Fancier Author Box
FD Feedburner Plugin
Feedburner Email Widget
Google+ Badge Widget
Insert Headers and Footers
Jetpack by WordPress.com
MaxBlogPress Ninja Affiliate
OIOpublisher Ad Manager
Related Posts Thumbnails
SEO Blogger to WordPress using 301 Redirection
SyntaxHighlighter Evolved
W3 Total Cache
Widget Logic
Widgets of Posts by Same Categories
WordPress SEO
WP Missed Schedule
Wp Social Toolbar Pro
Yet Another Related Posts Plugin
Any thought on why this is happening?
I tried again, and still didn’t receive any confirmation email. The problem is not about the emails not being sent, though: it seems the checked option is not properly recorded when I submit the comment form.
Could you try to deactivate W3 Total Cache?
If that doesn’t help, it might be worth switching to a different theme for a few minutes, to make sure the problem is not linked to the comment form itself.
Let me know how it goes.
Thread Starter
nannic
(@nannic)
I disabled W3 Total Cache, but that doesn’t seem to help.
Couple of months ago, my WordPress.com account got suspended for no reason (during that time my site was linked to WordPress.com), and then now I got back the access to my account for some reason. Not sure what was the reason for suspension and reinstatement. Anyway hope this issue is not related to that.
I switched to a completely different theme some time ago, and I have had this comment issue before and after the theme switch. So I’m not sure whether theme is an issue. I guess I will test more… thanks for your time.
Well that was it! I’m so sorry, I should have thought of checking your WordPress.com account status earlier. I fixed things on our end, and subscription emails appear to be working properly now.
http://i.wpne.ws/SaWd
Let me know if you experience more issues!
Thread Starter
nannic
(@nannic)
Wonderful! It works now! So my WordPress account had subscription disabled somehow. Thanks much for spending time fixing the problem.
It seems to work indeed. Here is a screenshot of the notification I received for your last comment:
http://i.wpne.ws/SZVC
Thread Starter
nannic
(@nannic)
Thanks, Jeremy. This thread can be closed now.
Cheers,
Dan
