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Comment Notification Email to Author is not being sent (3 posts)

  1. onajunket
    Member
    Posted 4 months ago #

    I used to receive Email Notifications when a comment was made and approved. Now after I changed over to Godaddy Hosting, it doesn't work.

    The way I changed/moved hosting was that I let Godaddy hosting install WP. Then I just imported the Wp-content files to the fresh install, and i loaded up the mysql on it's new DB.

    Both of these are checked:
    Anyone posts a comment; A comment is held for moderation

    This is what I've tried so far:
    -Changed to default theme
    -Disabled all plugins
    -Tested Password Change (to receive email; I'm receiving email from wordpress@comprarmag.com)
    - Deleted DB tables and Plugins that I'm not using (was using Capability Manager Enhanced, Buddypress, Press Permit, S2 Members - but I have some roles from BP and S2 that do not go away)
    -Even spoke to Godaddy to see if they had an idea
    -Pluggable .php was just looked at...not sure what to do there (I mention this file bc I read online about Comment Notification errors but the forum was 6 years old)

    I don't know what else to do. Any ideas why the Comment Notification Emails are not being sent to Author or Administrator. Or any routes I should take to ameliorate the problem...

    Thanks in Advance!

  2. Keith Driscoll
    Member
    Posted 4 months ago #

    Have you checked Settings > General in your admin panel to be sure the correct email address is entered?

  3. onajunket
    Member
    Posted 4 months ago #

    Hi @Keith Yes. Correct email is entered. But the general setting is for the admin to receive the "Approval comment notification" email. (though here: I changed different emails in the general settings area to see if it would work but I don't receive email).

    And the author is not receiving comment notification email when the admin approves comment.

    Thanks.

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