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1. kingfishr
   Member
   Posted 2 years ago #

   I'm having a problem with comment email notifications. I've checked the "Email me whenever someone posts a comment" setting, but I don't receive these emails.

   After Googling I found other people with the same problem, but it invariably turned out to be a more general email problem.

   I've installed the WP Mail SMTP plugin, and when I use it to send a test email, I receive it. I've also tried changing the email address under the admin profile and also under Settings -> General. I do get notifications when users register, and I got notifications when comments were held for moderation until I turned moderation off.

   Anyone have ideas?

2. kingfishr
   Member
   Posted 2 years ago #

   Whoops. The problem was that I post under a non-admin author account, which had a different email address associated with it. I didn't figure it out until I noticed the function name wp_notify_postauthor().

   It is a little misleading because the option says "Email me whenever [...] Anyone posts a comment" (emphasis mine), and this option is only available when logged in as admin, yet it really emails the post author.

3. krystyn
   Member
   Posted 1 year ago #

   I am having this problem...and I'm almost positive I'm posting as admin....any suggests as to why I wouldn't get the emails?

4. James
   Happiness Engineer
   Posted 1 year ago #

   krystyn, have you tried the SMTP plugin?

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