Clueless Newbie with WordPress database error

  • pacojo

    (@pacojo)


    15 years, 1 month ago

    My website is avidlaw.com. It was designed by my son, who is in South America doing humanitarian service and is not available. My web hosting company has been helpful, but I need more help. The site is based on WordPress and has worked for about 18 months since my son left. About a month ago, the site has been down most of the time. When down, it shows a screen that says “WordPress Error establishing a database connection This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at localhost. This could mean your host’s database server is down.

    I don’t think the host is down. I’ve been told the database names or user names are too long. I don’t know how to change them.

    I’m also brand new to the forum, so for all I know there is an existing answer out there. If so, I would appreciate it if you could point me to it.

    Thanks.

Viewing 1 replies (of 1 total)
  • MichaelH

    (@michaelh)

    15 years, 1 month ago

    Don’t know how you could have a working site, then it be down, then working…

    If the information in wp-config.php is wrong then the site would ALWAYS be done.

    Neverless, Editing wp-config.php discusses the database fields that are configured in wp-config.php. Also review Installing WordPress and the section on adding a database and user.

    Again, if your site sometimes works, then a call to your host is the more appropriate solution.

Viewing 1 replies (of 1 total)
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