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[resolved] Close this box button refreshes the entire page (4 posts)

  1. fairmediacouncil
    Member
    Posted 5 months ago #

    Hello,

    I am using the pop up plugin on my site test.fairmediacouncil.org. My theme is duena and Im using WP version 3.8.1. The plugin was working great and I want to continue using it. I now have the issue that the popup "close this window" X refreshes the page entirely rather than closing the box. This happened only after I activated another plugin called Q2W3 Fixed Widget. Is there a way I can rectify this with out having to choose between the two plugins?

    Thank you.

    https://wordpress.org/plugins/wordpress-popup/

  2. WPMU DEV
    Member
    Posted 5 months ago #

    Hi @fairmediacouncil,

    Greetings and thanks for posting on the forums.

    I have tested it on my test site using latest version of Q2W3 Fixed Widget (Sticky Widget) plugin and it worked fine.

    Just make sure to check the Q2W3 Fixed Widget plugin option "Use jQuery(window).load() hook" from the following path.

    Admin area -> Appearance -> Fixed Widget Options -> Compatibility

    I have also checked it on your site test.fairmediacouncil.org and found it's working fine.

    Please advise.

    Kind Regards,

  3. fairmediacouncil
    Member
    Posted 5 months ago #

    Checked that option and that did the trick, thank you for your help and for your quick response, its much appreciated.

  4. WPMU DEV
    Member
    Posted 5 months ago #

    You are most welcome, if we can be of any further assistance please don't hesitate to ask :)

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