Clicked update, website gone

  • Resolved willee

    (@willee)


    11 years, 10 months ago

    So I was having trouble adding and removing catagories in wordpress.

    I thought possibily doing some updates would fix the problem.

    the website is gone now from what i can tell.

    http://www.moxiejava.com

    I don’t know where to start. Any help would be greatly appreciated.

Viewing 11 replies - 1 through 11 (of 11 total)
  • esmi

    (@esmi)

    11 years, 10 months ago

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.

    Thread Starter willee

    (@willee)

    11 years, 10 months ago

    going to http://moxiejava.com/wp-admin takes me to the same page. its like it took over everything. When i access my FTP server everything is gone.

    Its looking pretty grim.

    Clayton James

    (@claytonjames)

    11 years, 10 months ago

    Seems to be an intermittent server problem. The domain itself couldn’t be reached on my first two attempts, but now it’s back.

    moxiejava.com/wp-login.php

    Krishna

    (@1nexus)

    11 years, 10 months ago

    The site looks OK. What problem do you find?
    (Sorry, I replied while others were replying).

    Thread Starter willee

    (@willee)

    11 years, 10 months ago

    Error. Page cannot be displayed. Please contact your service provider for more details. (10)

    is what im seeing.

    I just did a flushdns

    Krishna

    (@1nexus)

    11 years, 10 months ago

    I am getting your site OK. But it takes a lot of time to load. The slider seems to be causing problem.

    The vSlider seems to be outdated and not compatible with 3.4.

    Requires: 2.7 or higher
    Compatible up to: 3.3.2
    Last Updated: 2012-4-25
    Downloads: 90,077

    Thread Starter willee

    (@willee)

    11 years, 10 months ago

    i just did a lot of updating, added SSL, changed IP address, updated to 3.4, and updated all plugins. I shouldn’t have done everything at once as now im having trouble finding the problem.

    Thread Starter willee

    (@willee)

    11 years, 10 months ago

    because of the IP address change I am unable to access the wp-admin of my site right now. After I can, I will have to find something new to replace Vslider

    Clayton James

    (@claytonjames)

    11 years, 10 months ago

    The site seems to be working just fine for me right now, including the slider; /wp-admin works, /wp-login.php works, front page and navigation works.

    Error. Page cannot be displayed. Please contact your service provider for more details. (10)

    What did support at HostGator say?

    Krishna

    (@1nexus)

    11 years, 10 months ago

    You can do it through your cPanel. Login form also appears nicely. Try using different browsers.

    Thread Starter willee

    (@willee)

    11 years, 10 months ago

    they said to wait…

    Its a work website, impatient because I leave in 10 minutes and want to ensure it is working.

    i cleared browser history and flushed dns.

    from my phone everything looks fine on the domain.

Viewing 11 replies - 1 through 11 (of 11 total)
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