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[resolved] Checkout fields add-on (4 posts)

  1. mankie
    Member
    Posted 10 months ago #

    Hi,

    I have purchased the checkout fields add-on for woocommerce and noticing that sometimes the additional fields are not always being recorded with the transaction.
    Why would something like this happen, even though the fields are required.
    I've asked some of my customers and they are saying that they are sure they entered this info during the checkout.

    Thanks

    http://wordpress.org/extend/plugins/woocommerce/

  2. jameskoster
    Member
    Plugin Author

    Posted 10 months ago #

    Please post this issue in the woothemes helpdesk http://www.woothemes.com/support/

  3. mankie
    Member
    Posted 9 months ago #

    It ask for me to login, however, I can't register.

  4. mankie
    Member
    Posted 9 months ago #

    can I get some support for this issue?
    I just had another order today that didn't record the two required fields.

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