check out down

  • waterscapes

    (@waterscapes)


    11 years, 5 months ago

    My check out is down – http://www.waterscapesaustralia.com.au/products-page/checkout/
    Help!

    Message :
    Internal server error!
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, webmaster@waterscapesaustralia.com.au and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

Viewing 3 replies - 1 through 3 (of 3 total)
  • JungleSpace.net

    (@junglespace)

    11 years, 5 months ago

    Seems it is related your e-commerce plugin. It probably tried to call to an undefined function.

    Turn on debug mode, view the page in error and you can view the error in the error log file under the wp-content folder.

    http://codex.wordpress.org/Debugging_in_WordPress

    Thread Starter waterscapes

    (@waterscapes)

    11 years, 5 months ago

    Ok, the problem is with the WP E-Commerce Premium Shipping plugin. Deactivate it and I get the check out up again although not working correctly due to missing fields supported by plugin.
    What next?

    JungleSpace.net

    (@junglespace)

    11 years, 5 months ago

    You can find better support from the community over at WP E-Commerce forum. You may also use their support ticket system since you have purchased their plugin.

    http://getshopped.org/forums/

    *Since this forum is geared towards providing support to WordPress, however for plugins, the community here may or may not be able to provide in-depth support.

Viewing 3 replies - 1 through 3 (of 3 total)
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