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Live Chat - Casengo
Chat guest username visibility? (5 posts)

  1. hughmacken
    Member
    Posted 9 months ago #

    My ( wordpress - powered ) site requires all users to login first. Can Casengo automatically associate the person I am chatting with with their username if they are logged in?

    http://wordpress.org/extend/plugins/the-casengo-chat-widget/

  2. casengo
    Member
    Plugin Author

    Posted 9 months ago #

    Hi there,

    I am sorry but at this moment, it's not possible to pass variables like name, email and question to the chat window. I will check with the devteam to see if this is feasible to be implemented.

    I will keep you posted on this.

    Cheers,
    Thijs
    Casengo

  3. neskiclaims
    Member
    Posted 9 months ago #

    Hi,

    Is there an update on this? I'd love to be able to pass registered user name and email address. It would make my life much easier as some customers don't specify correct email address when initiating Casengo session so I can't respond to them via email.

    Thanks,
    Neski.

  4. casengo
    Member
    Plugin Author

    Posted 8 months ago #

    Hi Neski,

    We are working on it right now. Hopefully it will be included in the next deploy.

    Cheers,
    Thijs
    Casengo

  5. willcoffin
    Member
    Posted 2 months ago #

    Any update on this? Looking for a live chat app that will automatically populate a users information if they are logged in.

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