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FlexyTalk - Live Chat
[resolved] Chat box loading empty on my website (19 posts)

  1. clicksbazaar
    Member
    Posted 1 year ago #

    I have activated the plugin, added in connection and done all the needful.

    Still when I click on chat now, an empty box appears.
    I checked the console and found that it was the javascript error.

    Website url: http://clicksbazaar.com

    But I can't figure out how to resolve it.
    Kindly check and let me know how to fix this issue.

    Thank you

    http://wordpress.org/extend/plugins/flexytalk-widget/

  2. Sebastián Odena
    Member
    Plugin Author

    Posted 1 year ago #

    Because you have many javascript errors.
    Check out your javascript console and try to fix them.

    regards
    Seb.

  3. clicksbazaar
    Member
    Posted 1 year ago #

    That is exactly my point.

    There was no Javascript error before installing this plugin.
    Errors popped up after it.

    Can you please help me resolve the issues?

  4. Sebastián Odena
    Member
    Plugin Author

    Posted 1 year ago #

    Could you please remove the plugin and let me know when you do it?

  5. clicksbazaar
    Member
    Posted 1 year ago #

    Done

  6. Sebastián Odena
    Member
    Plugin Author

    Posted 1 year ago #

    Now, if you don't mind, install it again for a while :)

  7. clicksbazaar
    Member
    Posted 1 year ago #

    Done, Again the same errors

  8. Sebastián Odena
    Member
    Plugin Author

    Posted 1 year ago #

    Thanks, I'll do some debugging and the I tell you.

  9. clicksbazaar
    Member
    Posted 1 year ago #

    Thanks a lot.

  10. Sebastián Odena
    Member
    Plugin Author

    Posted 1 year ago #

    The main problem is solved. But unfortunately you are using jquery themes that overrides ours and it doesn't look like it should. The border is taking different styles.

  11. Sebastián Odena
    Member
    Plugin Author

    Posted 1 year ago #

    You need to delete browser cache

  12. Sebastián Odena
    Member
    Plugin Author

    Posted 1 year ago #

    Sorry, I had to undo because it was breaking another things.
    The jquery version of your template is not compatible with the one that the chat widget uses.

    regards

    Sebastian.

  13. clicksbazaar
    Member
    Posted 1 year ago #

    Can't it be fixed using the noconflict function of jquery?

  14. clicksbazaar
    Member
    Posted 1 year ago #

    Can't you just change the variable $ to something else in jquery using the noconflict method.

    This way the issue would be fixed permanently and there would be no conflict with any website template's jquery version.

    Regards
    Ravi Chopra
    http://clicksbazaar.com

  15. Sebastián Odena
    Member
    Plugin Author

    Posted 1 year ago #

    Ravi,

    We are dealing with this issue as you are not the only one in this situation. We are doing some testing but is failing right now, we are working on the noconflict alternative... I'll let you know if we have any news.

    regards

    Sebastian

  16. clicksbazaar
    Member
    Posted 1 year ago #

    This issue can be fixed in 2 ways.

    1) By changing a single line of code. Passing ($) as a parameter in the function and defining another variable as the symbol using noconflict and using it before that

    2) Defining another symbol using noconflict and replacing every $ sign with another symbol.

    However the second method can cause more bugs to pupup.
    No such thing can come up in the first method.

    Kindly let me know if I can help somewhere.

    Regards

  17. Sebastián Odena
    Member
    Plugin Author

    Posted 1 year ago #

    Thanks Ravi,

    The chat plugin works fine with your jquery version. There's something conflicting with some jquery ui component which is hard to debug.

  18. clicksbazaar
    Member
    Posted 1 year ago #

    So can this issue be fixed or I will not be able to use this plugin?

  19. Sebastián Odena
    Member
    Plugin Author

    Posted 1 year ago #

    We've done some improvements on the JS... Check if it works for you.

    regards

    Seb

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