Forums

Changing the "from" info in email feeds (8 posts)

  1. CharlesSnodgrass
    Member
    Posted 3 years ago #

    This is really a question for Feedburner, but I've been unable to get an answer on the Feedburner Forum. Hopefully, someone can shed some light on this for me.

    I'm a graphic designer ...designed a blog (my first) for a client (the local Chamber of Commerce) ...self-hosted at Dreamhost. When I set up the Feedburner account, I naively used my own name and email. So now, the email feeds are from ME instead of being from my client.

    I've searched high and low ...can't figure out where Feedburner gets the "from" info. I changed the email address on my Feedburner account, but it made no difference.

    Help!?

    FYI...
    Blog URL: http://www.postcardsfromthesmokies.com
    Feed Address = http://feeds.feedburner.com/PostcardsFromTheSmokies
    Subscribe email = http://www.feedburner.com/fb/a/emailverifySubmit?feedId=2037184&loc=en_US

    Thanks,

    Charles

  2. ezall
    Member
    Posted 3 years ago #

    Charles - I am having the exact same problem, did anyone ever respond to you? I don't believe it's Feedburner, as the latest solution was to set up an all-new feed using the correct "From email"...my information appears nowhere, only my client's. Meanwhile, in WordPress, my email information does exist as an admin and was at one point incorrectly in the "General Settings" email address. That was changed, but the change did not take effect in email notifications.

    What gives??

    feed address: http://feeds.feedburner.com/mfa-cpa/ogZo

  3. greyisgood
    Member
    Posted 3 years ago #

    it cos you own the feed.

  4. Otto
    Tech Ninja
    Posted 3 years ago #

    The From address for the Feedburner emails comes from the setting in Feedburner itself.

    Go to Publicize, Email Subscriptions, Communication Preferences. The setting is there.

  5. ezall
    Member
    Posted 3 years ago #

    Thank you, but the email in Feedburner email subscriptions is NOT the email that shows up in the "From" address.

    Also, when a subscription activation email is sent out, when recipients hit "Reply" the wrong email appears there, as well!

  6. greyisgood
    Member
    Posted 3 years ago #

    This is really a question for Feedburner

  7. ezall
    Member
    Posted 3 years ago #

    Wow, how frustrating: again - my email address is not used anywhere in the Feedburner account, only in WordPress, so it would make logical sense that the error is coming from WordPress. Does anyone understand what I'm writing?

  8. Otto
    Tech Ninja
    Posted 3 years ago #

    WordPress does not send out feeds via email like that, so I don't understand why you think it would be WordPress. It has no subscription mechanism of any sort.

    FeedBurner sends out feed emails. Period. The problem is on their end.

Topic Closed

This topic has been closed to new replies.

About this Topic