Changing custom domain DNS

  • nuno.martino

    (@nunomartino)


    10 years, 1 month ago

    I registered a custom domain on wordpress (thyrsomotorcycles.com).
    Now I want to change this domain DNS to redirect it to another server.
    How can I do that? Do I must edit the DNS oN my wordpress menu STORE > MY DOMAINS, clicking on EDIT DNS?
    I already made that, adding my primary and secondary DNS (ns1.byethost5.org and ns2.byethost5.org) and I get an error:

    1. This does not match any of the DNS record formats.
    2. This does not match any of the DNS record formats.

    Do I must add something before?

    Thank you. I hope you can help me.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    10 years, 1 month ago

    Have you contacted your hosting providers about this?

    Thread Starter nuno.martino

    (@nunomartino)

    10 years, 1 month ago

    Yes, I can contact my hosting provider to check if there is any problem, but I have other domains with the same DNS and they are working fine.
    I think we must do something else to change a custom domain DNS on wordpress, but I can’t find any information about it.

    Thank you for your help.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    10 years, 1 month ago

    Wait, are you using WordPress.com?

    Thread Starter nuno.martino

    (@nunomartino)

    10 years, 1 month ago

    Yes, I am. The domain thyrsomotorcycles.com is being redirected to thyrsomotorcycles.wordpress.com.
    Why are you asking?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    10 years, 1 month ago

    You’re in the wrong forums, you want to post in WordPress.com’s forums over there: http://en.forums.wordpress.com/

    Thread Starter nuno.martino

    (@nunomartino)

    10 years, 1 month ago

    Uppppsssss… sorry. I didn’t notice the difference.
    Thank you for your help.

Viewing 6 replies - 1 through 6 (of 6 total)
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