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Changed to self hosting and now cant log in (4 posts)

  1. Agnideva
    Member
    Posted 2 years ago #

    Hi I recently changed to self hosting and my web provider did a switch over for me from wordpress.com to .org.
    Now I cant seem to bring the dashboard up or log in.
    I had my .com site up and running for 5 years prior to this but am very much a BASIC user.
    Thanks
    Agnideva
    NZ

  2. Krishna
    Volunteer Moderator
    Posted 2 years ago #

    Can you post your site URL?

  3. Sabinou
    Member
    Posted 2 years ago #

    Hello Agnideva,

    I can't solve your problem magically even though it musn't be hard (don't worry !), but to help others help you, I think it will be VERY useful if you tell us two things.

    Are you even slightly familiar with *, can you use it for small risk-free operations ?
    - phpmyadmin to update stuff in your database
    - FTP connecting to your website

  4. Agnideva
    Member
    Posted 2 years ago #

    Hello
    Firstly Krishna url is well-beings.co.nz adn also yoga4life.co.nz
    yes thanks Sabinou I have logged into admin but have not not done the phm update yet? I don't know about FTP connection, but did intall fileziller if thats involved?
    I am open to learn
    thank you for your assistance

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