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Changed settings, now can't access the dashboard (3 posts)

  1. mel1401
    Member
    Posted 2 years ago #

    Hi,

    I changed the settings on the account on which I am building a site with a premium template. I *think* I made a mistake in one of the two fields where you add the web addresses, and now I can't access the dashboard for the account at all. Does anyone have an idea what I can do?

    The account I'm using is not the one that's messed up, btw, I just needed a way to post here.

    Many thanks
    Mel

  2. Cathy Tibbles
    Member
    Posted 2 years ago #

    You need cpanel/phpmyadmin logins and to change the website address in the database in 2 places:
    1. Options Table -> the first page under Site URL and the second place is on the 3rd page under Home Url.

    WHen those are correct, assuming your Name servers/ IPs are correct,you should be able to login.

  3. mel1401
    Member
    Posted 2 years ago #

    Hi Cathy,

    Thank you for your reply. I'm a bit of a noob here, so please excuse my question (my boyfriend bought the template not knowing anything about websites, and I know almost nothing about PHP, so flying a bit blind here): Where do I find cpanel/phpmyadmin login?

    Many thanks
    Mel

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