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changed domain name in root- now 1 sudden problem... (8 posts)

  1. allie1213
    Member
    Posted 4 years ago #

    Hello,

    last week I changed my old domain associated with wordpress (schoolcontrarian.com) with a new domain name (inorout2010.com) within my root directory (/). I did this by changing the web root of schoolcontrarian.com within my hosting admin to /schoolcontrarian.com - and kept the new domain name at (/).

    I changed the general settings in wordpress and all was well. I attached a document to a post and it worked for days, now all of a sudden the document (when clicked on) pulls up the OLD domain name and file cannot be accessed.

    -> Please see example - if you go to: http://www.inorout2010.com

    -> There is only one post, click on the pdf link at bottom of post and this is what comes up: http://www.schoolcontrarian.com/wp-content/uploads/2009/05/congress_5pledges2.pdf
    **NOTE THE OLD URL in accessing the file

    This did not happen before. All I know is the 'add image' feature also stopped working around the same time (gets stuck and won't add image to post). Any connection?

    My web host says it's a WordPress issue - keep in mind, it all was fine (links, documents, etc.) for about a week! Any quick help greatly appreciated!

  2. esmi
    Forum Moderator
    Posted 4 years ago #

    the document (when clicked on) pulls up the OLD domain name and file cannot be accessed.

    You'll need to edit the link in that post or remove the link, re-upload the document and re-insert it.

    All I know is the 'add image' feature also stopped working around the same time (gets stuck and won't add image to post). Any connection?

    Unlikely.

    Have you tried:

    - deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the default theme to rule out any theme-related problems?

    - resetting the plugins folder by FTP or phpMyAdmin? Sometimes, an apparently inactive plugin can still cause problems.

  3. allie1213
    Member
    Posted 4 years ago #

    Thank you so kindly for your prompt reply! I will try removing the link & re-uploading - was dragging my feet on that since the 'add media' feature doesn't work now and I'll have to figure out the html.

    Regarding the 'add image/media' feature not working, I already followed all steps on the sticky, including your advice, and no go.

    Again, thank you for your help!!

  4. allie1213
    Member
    Posted 4 years ago #

    Follow-up: did all 3 suggestions again above, no luck. What happens is that it will load the image to the media library, but it gets stuck and won't insert image into post. This worked fine up until 2 days ago ...didn't do anything different, no plugins, nothing.

    It's such a critical function for me ~ if you have anything else I can try, I'm game to try... thx again

  5. esmi
    Forum Moderator
    Posted 4 years ago #

    It sounds like a javascript problem. Try re-uploading a fresh copy of the wp-includes folder.

  6. allie1213
    Member
    Posted 4 years ago #

    Thank you esmi - just tried your recommendation, and still stuck -- I found several similar posts in the forum that have either remained 'open' or no apparent fix (have tried everything, too).

    If there's anything else, I'll try it! Again, thank you for your time & help :)

  7. allie1213
    Member
    Posted 4 years ago #

    UPDATE: FIXED IT! To my utter surprise, removing any CAPS in the WordPress URL fixed this frozen 'add to post' issue! I saw this in another post, but didn't think this would apply to me.

    Under Settings -> General -> WordPress Address (URL), my domain name had mixed capitalization. Once I changed it to all lower-case, it started working.

    This appears to be a chronic issue, perhaps adding the above to the sticky as another fix to try will help others, too.

    Thx!

  8. Inv_Trdr
    Member
    Posted 4 years ago #

    It is always better to simply use just lower case characters or numbers without any spaces or special characters in a title. I had the same problem and re-naming my uploaded files took care of the problem.

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