Posted 3 months ago #
Has a good solution been developed to this problem? I deactivated and reactivated Jetpack in preparation for updating WordPress and ended up losing everything - inc stats and subscribers. I've seen some solutions relating to PHP but it didn't work (my tables didn't seem to have identical references, I tried changing the ID but then it looked like I had no permission to view it or something).
Any advice very appreciated!
My website is http://www.lingocode.com.
Posted 3 months ago #
With Jetpack, your stats information is connected to a unique blog ID.
I had a look at your site settings, and it seems that you previously used a different site URL, 5.133.180.13/vhosts/lingocode.com/htdocs/ . Your Jetpack blog ID was linked to this URL.
When you disconnected and reconnected to WordPress.com, a new blog ID was created for your new URL, lingocode.com. Your Stats, however, remained attached to your old Blog ID.
I have now fixed the issue, and you will get your stats back by disconnecting / reconnecting your site to WordPress.com, in the Jetpack menu.
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