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Cart66 broken links for store pages (5 posts)

  1. jennsweb
    Member
    Posted 2 years ago #

    Bought cart66 for a client's site and the add to cart button will not go to the page and shows Error 404 instead. directory is http://clientsite.com/store/cart and so on. In the dashboard editor, the page link is correct, but none of the store links are working. Cart66 has a support ticket, but they aren't really giving me any answers. The site is hosted by Hostway and I don't see an .htaccess file on the server, but Cart66 thinks that may be the issue. Has anyone else had this issue with store links not working??

  2. jennsweb
    Member
    Posted 2 years ago #

    What if?
    I created an .htaccess file and pasted in this code:

    # Use PHP5 Single php.ini as default
    AddHandler application/x-httpd-php5s .php
    
    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    
    # END WordPress

    and uploaded it?
    Also, I switched to the "default" setting for permalinks and now the store links work. WTF?

  3. jennsweb
    Member
    Posted 2 years ago #

    Turns out the hosting company (hostway) did have an .htaccess file, but it's not visible unless you log in via ftp to a different port.

  4. anevaude
    Member
    Posted 2 years ago #

    I have the same issue. It keeps trying to look for /store/cart but all my stuff is located in our-shoppe/my-cart/cart/

  5. jennsweb
    Member
    Posted 2 years ago #

    Anevaude, I am assuming you know about the setting where one can designate the path for the store's main page. I did try to do a workaround where I created a different page than "Store" and then put the Cart, Account pages under that, and things almost worked with Permalinks enabled, but the Cart66 developers told me that changing that page does screw up the plugin's code and ultimately won't work.

    After going back and forth with Cart66 (very helpful) and the hosting company, Hostway (NOT helpful: said looking at .htaccess issues was beyond their "scope"), my client decided to follow the advice of Cart66 and switch the site's hosting company to HostGator. I can,so far, highly recommend using HostGator for any site using this plugin. Their business plan was about $10 more than Hostway's per year, BUT, the business plan includes a free SSL certificate you can set up in the account add-ons section. Authorize.net (which is the reason I got this plugin in the first place) requires SSL certification from a site's owner in order to set up an account. File this under "Things I wish I knew before installing this Plugin".

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