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WooCommerce Menu Cart
[resolved] Cart won't show respective user's items/order. (9 posts)

  1. florbv
    Member
    Posted 1 year ago #

    Hello!

    I am currently working on my online store and recently installed this plugin. What I notice is that, whenever I try to add items to the cart, and then logout and login again as different user, the cart still displays what's suppose to be the cart of the previous user. Hope you can help me with this. Thank you.

    http://wordpress.org/extend/plugins/woocommerce-menu-bar-cart/

  2. Jeremiah
    Member
    Plugin Author

    Posted 1 year ago #

    Hi florbv! Can you give us a link to your site? We've seen this kind of behavior, and it never has anything to do with the menu cart plugin. It's usually a session issue with woocommerce or a caching issue. Either way, I'd like to confirm that's the case just to make sure. :)

    Jeremiah

  3. florbv
    Member
    Posted 1 year ago #

    hello Jeremiah! thank you for the prompt response. Here is my site:

  4. florbv
    Member
    Posted 1 year ago #

    www[dot]savingsgaloreonline[dot]com

  5. Jeremiah
    Member
    Plugin Author

    Posted 1 year ago #

    Hi florbv, you're very welcome!

    It is indeed either an issue with WooCommerce or with your site's caching. You can tell because if you visit your shopping cart the number of items on the cart page matches the number of items in the menu cart plugin. The plugin pulls it's data from WooCommerce, it doesn't actually affect the number of items in the cart. I created a couple of accounts to test and it looks to me like the items in the cart aren't resetting when you switch users. Although, perhaps it ignores the user and uses cookies instead? It would be worth asking WooCommerce how this works.

  6. florbv
    Member
    Posted 1 year ago #

    So you mean I should contact woocommerce for this issue? How about if it is because of my site's caching? What could I possibly do? So I would try it first before contacting woocommerce. Thank you so much.

  7. Jeremiah
    Member
    Plugin Author

    Posted 1 year ago #

    Hi florbv. I just realized that I forgot to respond to this! I would contact WooCommerce. I did a search and couldn't find why that could be happening. If it's a plugin issue they'll be able to let you know. If it's a site caching issue, they'd know that too.

  8. florbv
    Member
    Posted 1 year ago #

    Thanks Jeremiah! I've figured it out already. I just set the clear cart setting upon logout and it finally worked.:)

  9. Jeremiah
    Member
    Plugin Author

    Posted 1 year ago #

    Great, glad to hear it! Let me know if there's anything else you need. :)

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