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Carousel Option No Longer Available... (2 posts)

  1. Korthal
    Member
    Posted 1 year ago #

    Hello,

    Previously I have had carousel working on my site with the same theme, however recently when I went to check the settings the actual option for it is missing completely from the Media Settings (See: http://i.imgur.com/bqRvztZ.png).

    It was definitely working previously with this exact same Theme, so I know it's not a conflicting theme as I've been reading on other posts regarding this. The same relates to plugins, I have disabled all plugins bar Jetpack and issue is still apparent (See: http://i.imgur.com/P5Mo48W.png). Even then it was working perfectly with these Plugins prior as well.

    The only addition I have made is some jQuery script for a Floating jQuery Navigation Menu, however the conflicting jQuery i've read is not what I've used.

    Any ideas? Anything that needs to be requested to verify (code etc). I can link the site, although the issue is the missing setting, not the actual front end itself.

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Your first screenshot shows the Carousel settings, so it should appear on your site.

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    http://en.support.wordpress.com/contact/?jetpack=needs-service

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