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Carousel Comment - Issues in Firefox, Chrome and Mobile (6 posts)

  1. tinarose7
    Member
    Posted 1 year ago #

    Hi,
    The comment feature in carousel is having issues for my site isthisfashion.com. The previously made comments are not showing in Chrome or Firefox (example).

    When viewing in mobile, it doesn't allow for adding comments or seeing comments at all (example), or if the picture already has a comments example) it then doesn't utilize the carousel function.

    Help please!!

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you try to disable any other Comment or Anti-Spam plugins currently active on your site, and let me know if this helps? It could help us find out if there are any plugin conflicts at play here.

    I noticed that you use a plugin named "Comment Validation". Could you start with this one? The Cubepoints plugin could also affect the Carousel.

    Thanks!

  3. tinarose7
    Member
    Posted 1 year ago #

    Thank you Jeremy! I've tried deactivating each of the recommended plugins and additional ones and it still is not working.

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you try to switch to a different theme for a few minutes, and see if that helps?

  5. tinarose7
    Member
    Posted 1 year ago #

  6. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Thanks for trying! I forwarded the issue to our developer in charge of Carousel, and we'll get back to you as soon as can address the issue.

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