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Captions in IE7 broken in the visual editor (3 posts)

  1. steve35mm
    Member
    Posted 4 years ago #

    A client of mine is currently experiencing trouble with adding image captions via the IE7 browser. I tested this myself and I also experienced the same problem.

    Upon clicking the "Edit Image" button, the "Edit Image" modal window appears. I'll type a caption and click "Update". The window closes, but alas, no caption. No default gray caption box -- nothing when I preview, and nothing when I publish.

    Everything works perfectly in Firefox and Safari.

    Is anyone else experiencing this problem? Anyone have a solution?

  2. esmi
    Theme Diva & Forum Moderator
    Posted 4 years ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the default theme to rule out any theme-related problems?

    - resetting the plugins folder by FTP or phpMyAdmin? Sometimes, an apparently inactive plugin can still cause problems.

  3. steve35mm
    Member
    Posted 4 years ago #

    Thanks Esmi. I'll give these a try and let you what I find.

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