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Can't verify that I'm human (7 posts)

  1. Marcelleliemant
    Member
    Posted 1 year ago #

    I have tried to log into my .org site
    but I no longer have my password
    and the password I use for support doesn't work
    When I request a new password

    I get this message:
    "We could not verify that you are human. Press your browser's back button and try again."
    What do I do?

    I truly am human.

  2. NPSites
    Member
    Posted 1 year ago #

    [ Really poor attempt at humor moderated just in case ]

    do you have Javascript enabled ... You probably have a Captcha that you need to fill in that you are not seeing.

  3. WordPress doesn't have that functionality built in. How did you add it, via a plugin?

    If you can identify the plugin then we may be able to walk you through using FTP or whatever file management tools your host has provided you with to get around it.

  4. Marcelleliemant
    Member
    Posted 1 year ago #

    It was probably the plugin that asks for human verification when commenting
    Though I don't know the name of what I installed.

  5. As someone would have mentioned had their reply not been deleted for snark, try using FTP or whatever file management tools your host provided you with and navigate to your wp-content directory and rename plugins to plugins-old.

    If it's a plugin that's causing this then that should let you into your WordPress installation.

    Once you're in you'll need to look at your plugins-old directory and locate and deleted the problem plugin. Then you can rename plugins-old back to plugins and re-activate your old plugins.

  6. Marcelleliemant
    Member
    Posted 1 year ago #

    I did as you said and I'm in, thank you very much!
    However, how do I find out which plugin is causing this and how do I prevent this from happening in the future?

    Thanks

  7. However, how do I find out which plugin is causing this and how do I prevent this from happening in the future?

    Sorry for the late reply. The easiest way to find out which one it was is to rename that plugins-old back to plugins and reactivate each plugin one at a time, logout and attempt to log back in again.

    When you get the problem again then that's the plugin that's causing it.

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