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[resolved] Can't save new Pop Overs (3 posts)

  1. tonyroybal
    Member
    Posted 4 months ago #

    I've installed WordPress PopUp multiple times but I can't save a new Pop over. What can I do to resolved this?

    Thanks,
    Tony

    https://wordpress.org/plugins/wordpress-popup/

  2. David
    WPMU DEV Support Staff
    Posted 4 months ago #

    Hi @tonyroybal,

    Thanks for posting here, though sorry you've had trouble with that. Let's see how we can sort this! :)

    It sounds like you might have a conflict in your site's admin area that's causing the popovers not to save.

    Could you possibly try quickly deactivating other plugins and switching to the Twenty Fourteen theme to see how it works with that?

    If it works okay, then you can switch to your normal theme and try again and see if the issue persists.

    And if that works okay, you can then reactivate other plugins one by one to see where the conflict arises.

    Alternatively, you can enable debugging in wp-config like so:
    https://codex.wordpress.org/Debugging_in_WordPress#WP_DEBUG

    And you should be able to get debug details from error logs that way.

    Either way, if you could let us know how that goes, we'll gladly assist from there. :)

    Thanks,
    David

  3. WPMUDEV
    WPMU DEV Support Staff
    Plugin Author

    Posted 2 months ago #

    Hi @tonyroybal,

    Hope all's well today! :)

    This thread's marked as resolved but we do want to make sure it's all sorted for you.

    Just let us know if you require any further assistance here. We'll be happy to help!

    Cheers!

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