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WP Statistics
[resolved] Can't save general settings (6 posts)

  1. JoyceD6
    Member
    Posted 2 months ago #

    I just newly loaded this on the site. The stats are already showing results, but I can't change the settings. When I try to save the General Settings, it goes to /wp-admin/options.php which I think is the wrong URL as that URL should be for the general settings, not just this plugin, right? It shows the error "The connection was reset".

    https://wordpress.org/plugins/wp-statistics/

  2. Greg Ross
    Member
    Plugin Author

    Posted 2 months ago #

    That's the correct url, it's a form post and WordPress does it's magic to direct the data to the plugin.

    A "The connection was reset" is something crashing, either the browser or the server. It might be a PHP issues, what version are you running?

  3. JoyceD6
    Member
    Posted 1 month ago #

    I constantly update to the lastest version. Thanks! How do I figure out what is crashing?

  4. Greg Ross
    Member
    Plugin Author

    Posted 1 month ago #

    Check your web server and php error logs, that's the most likely place to see what is going wrong.

  5. JoyceD6
    Member
    Posted 1 month ago #

    I think it was a problem with another plugin, which I've now deleted. Thanks!

  6. Greg Ross
    Member
    Plugin Author

    Posted 1 month ago #

    Which plugin was it, just in case anyone else runs in to the same issue?

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