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[resolved] Can't retrieve password (6 posts)

  1. Effadore
    Member
    Posted 7 years ago #

    I've forgotten my password, and when I try and retrieve it WP first sends me an email (I do remember my username) and when I follow the link I first get a message saying the "the mail couldn't be sent" and that a possible cause for this error could be that my mail function was disabled (which it isn't).

    If I try the link again, it keeps telling me "Sorry, that key does not appear to be valid."

    What do I do? Thanks in advance for any help you can give me.

    - Effadore

  2. MichaelH
    Member
    Posted 7 years ago #

  3. Effadore
    Member
    Posted 7 years ago #

    I can't.

    I can't log in to WP because I can't remember my password.

    When I try using the Retrieve Password link in the login screen the above happens.

  4. MichaelH
    Member
    Posted 7 years ago #

    Did you see this section of that article?
    Resetting_Your_Password#Through_phpMyAdmin

  5. Effadore
    Member
    Posted 7 years ago #

    No, sorry.

    Thanks for the link, I'll check it out.

  6. Effadore
    Member
    Posted 7 years ago #

    That worked. Thanks for the help.

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