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[resolved] can't reach Wysija website today? (6 posts)

  1. sarachristen
    Member
    Posted 1 year ago #

    First I want to say I love this widget. But I'm having some issues today.

    My test emails send fine, but newsletters don't send at all. It says its sent, but the stats indicate "0 out of 0 sent." Also when someone tries to subscribe it just reloads the widget with their information, no confirmation email sent.

    I tried to reach the Wysija support forums, but it appears that the website is unreachable.

    Anyone else having these problems?

    http://wordpress.org/extend/plugins/wysija-newsletters/

  2. sarachristen
    Member
    Posted 1 year ago #

    sweet! they are available on Twitter.

    https://twitter.com/wysija

  3. sarachristen
    Member
    Posted 1 year ago #

    Ok, the subscribe function is working now.. but the newsletters still aren't sending. I am using elasticemail smtp service. Again, the test and preview emails work, but no one on the list is receiving the newsletter.

  4. MailPoet Staff
    Member
    Plugin Author

    Posted 1 year ago #

    Sara, have you been able to receive emails? Let us know.

    For faster support, make sure you get in touch on support.wysija.com

  5. MailPoet Staff
    Member
    Plugin Author

    Posted 1 year ago #

    Forget the last tip! Our website was indeed down, but it is now back up!

  6. Ben
    Member
    Plugin Author

    Posted 1 year ago #

    The sent to 0 out of 0 issue should be fixed since version 2.1.7

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