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[resolved] Can't log in - 'user does not seem to exist' (21 posts)

  1. ellensmith
    Member
    Posted 7 years ago #

    Ack!

    I can't log in to the wordpress blog that I set up on my own domain (hosted on a 3rd-party server). My username and password don't work, and when I request a new password I get the error message "Sorry, that user does not seem to exist in our database. Perhaps you have the wrong username or e-mail address?"

    This is a new blog, installed several weeks ago but not yet revealed to the world. Yesterday I upgraded to version 2.0.4, downloaded and installed a theme, added some images, and did some other set-up work before turning off my computer.

    Today I could not log in. Username and password were saved on this computer, I had cookies set, and I have my "welcome" e-mail with the username and password, so I am reasonably sure I am using the correct username, e-mail address, and password.

  2. yosemite
    Member
    Posted 7 years ago #

    username: admin ?

  3. ellensmith
    Member
    Posted 7 years ago #

    I don't believe that "admin" was my username for wp-login.php? as of yesterday. Also note that when I try to get a new password from wordpress, using the username and e-mail address from my wordpress welcome message, I get the message "Sorry, that user does not seem to exist in our database. Perhaps you have the wrong username or e-mail address?"

    Unfortunately, I cannot access the entire domain right now, so I cannot test anything. (The server is working, but I suspect that access to this domain was disabled due to too many failed access attempts in short succession.)

  4. ellensmith
    Member
    Posted 7 years ago #

    Hurray! I finally got into phpmyadmin and extracted the information I needed.

  5. mariabelyayev
    Member
    Posted 7 years ago #

    Hi, i need help, please. I also cannot log in as "username" is not reckognised. the following message appears.

    "Sorry, that user does not seem to exist in our database. Perhaps you have the wrong username or e-mail address? Try again."

    I installed wordpress trough godaddy.com website which is my webhost. after installing, I managed to get on my page/wordpress and used login details that I was sent by email. this is when username is unknown.

    what amd I doing wrong?

  6. twenty5
    Member
    Posted 7 years ago #

    same problem here..... i just finished upgrading to 2.1 and bang! this hapenned...

  7. mariabelyayev
    Member
    Posted 7 years ago #

    should I upgrade? It took me ages to get to this stage...

  8. twenty5
    Member
    Posted 7 years ago #

    same here......

  9. Samuel B
    moderator
    Posted 7 years ago #

    Are you people changing the admin name in the dashboard?

  10. mariabelyayev
    Member
    Posted 7 years ago #

    what is a "dashboard"?

  11. DianeV
    Member
    Posted 7 years ago #

    The Dashboard is the page you get when you first log in to your WordPress control panel.

  12. mariabelyayev
    Member
    Posted 7 years ago #

    I cannot go beyond the fist page which is something like this:
    "Hello world!
    January 28th, 2007
    Welcome to WordPress. This is your first post. Edit or delete it, then start blogging! "

    when I go to the bottom right corner of this page to Login, this is where "admin" is not recognised.

    please help!

  13. Samuel B
    moderator
    Posted 7 years ago #

    Well what was the resolution?

  14. mariabelyayev
    Member
    Posted 7 years ago #

    I also tried "install4free" few days ago and was told to contact godaddy which I did yesterday and today and finally got to this stage (a bit further than I was few days ago). What I don't understand is that I was sent (i suppose this is automated)an email with following:

    Your new WordPress blog has been successfully set up at:

    http://gyocitygardener.co.uk/wordpress

    You can log in to the administrator account with the following information:

    Username: admin
    Password: ******

    We hope you enjoy your new weblog. Thanks!

    --The WordPress Team
    http://wordpress.org/

    Password seems to be OK.

  15. twenty5
    Member
    Posted 7 years ago #

    RESOLVED?!?!

    WHY!??!

  16. DianeV
    Member
    Posted 7 years ago #

    One thing to know about GoDaddy is that (unless it's changed), they do not support mod_rewrite, so you'll not be able to use the "prettified URLs" option in WordPress.

    Yes, they "support" .htaccess, but not mod_rewrite.

  17. mariabelyayev
    Member
    Posted 7 years ago #

    I really appriciate all your help, but I don't know much about these things and therefore, struggle with terms. Could someone please tell me
    a) is there a support for this sort of thing- who could I contact in order to get this "username" changed/ make it work-this email (above, posted 28th Jan)must have come from somwhere?
    b)if I update godaddy's version of wordpress, should it work then?

    PLEASE, PLEASE HELP!

  18. mariabelyayev
    Member
    Posted 7 years ago #

    to "wordpress": who has sent the email with "username" and "password"? and how do I change /reset this?

  19. mariabelyayev
    Member
    Posted 7 years ago #

    to twenty5:

    I have got it!!!!

    Ok, I called godaddy support and nice man told me to uninstall wordpress and install again. when you do, the page that comes up with configuration where you have to fill in following: admin name, admin password, email address and blog title- this is an important part- the admin name and password are one that you will use to log on to your wordpress for editing. Good luck!
    I hope it works for you...

  20. twenty5
    Member
    Posted 7 years ago #

    yea.. i was going to try that out too...

    Thx! FINALLY A RESPONSE!

    btw, whats the link of your site? (just to keep in contact with each other)

  21. mariabelyayev
    Member
    Posted 7 years ago #

    Thanks

    http://www.gyocitygardener.co.uk (i do like my gardening...)
    now i am up and running, I am lost for words. Good luck!

    let me know yours too.

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