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Can't log in to my dashboard. (31 posts)

  1. qweedleguy
    Member
    Posted 8 years ago #

    Recently I had to clear my browser cookies and cache and all that good stuff, well since, I was no longer signed into my wordpress site. When I went to log in, it asked for my username and password, which I entered correctly. When I pressed submit, I got a blank page.

    I've tried this with my other browser too, and I've even tried creating another blog. It all leads me to a blank page. If I enter an incorrect password, I get an incorrect password error.

    Any ideas? I'm completely stumped. And a bit upset! ha

  2. VxJasonxV
    Member
    Posted 8 years ago #

    Log in. (even if it does glitch, just log in)
    Go back to your homepage and refresh (+clear cache but not cookies).
    Click on any edit post button.

    It's a dashboard problem that affected me and mysteriously stopped.

    Out of curiousity, what OS/Apache ver. are you using?

    [edit]
    Alternatively, just go straight to http://yourdomain.com/path/to/wordpress/wp-admin/options-general.php

  3. qweedleguy
    Member
    Posted 8 years ago #

    Well sadly, I followed your post step by step multiple times but neither suggestion worked.

    As for my OS, I use WinXP Home SP2 and Apache version...ha I don't even know what Apache is!

  4. VxJasonxV
    Member
    Posted 8 years ago #

    I'm assuming you use IIS?
    If not, what is the actual web server software you're using?

  5. qweedleguy
    Member
    Posted 8 years ago #

    Well I use Yahoo's small business server. So whatever they use :-x

  6. amybiddle
    Member
    Posted 8 years ago #

    I'm having the same problem- can't log in to dashboard. I also
    can't tell if I'm having a host problem or a WordPress problem.

    So I go here:
    http://www.myurl.com/blog/wp-login.php?redirect_to=%2Fblog%2Fwp-admin%2Fadmin.php

    (obviously with the right domain) and I get an error page.

    I know this URL should work because I can access another WP blog
    page with it (not mine- so I can't log in).

    Any ideas?

    Thanks

  7. schestowitz
    Member
    Posted 8 years ago #

    You have cleared both browser cookies and cache, but have you already tried another Web browser? WordPress is unaware of browser settings, so it sounds unlikely that the state of WordPress has changed.

  8. qweedleguy
    Member
    Posted 8 years ago #

    As I mentioned in the first post, I have tried on another browser. :)

  9. schestowitz
    Member
    Posted 8 years ago #

    Okay, so the options are narrowed down. It is very unlikely that emptying your cookies and cache have anything to do with this issue. WordPress would not lock itself due to many consecutive unsuccessful attempts either (this was discussed among developers recently). Have you considered backing up your data, reinstalling and then restoring the data. I haven't other ideas to suggest and it doesn't appear as though others can suggest something either.

  10. angsuman
    Member
    Posted 8 years ago #

    Try disabling all your plugins. If you cannot access the plugin screen then use ftp/shh to rename them to phps extension.

    Let me know how it goes.

  11. VxJasonxV
    Member
    Posted 8 years ago #

    Did any of your folks do what I had suggested? And did it work?

    Log in. (even if it does glitch, just log in)
    Go back to your homepage and refresh (+clear cache but not cookies).
    Click on any edit post button.

    It's a dashboard problem that affected me and mysteriously stopped.

  12. qweedleguy
    Member
    Posted 8 years ago #

    I did but it didn't work. :-\

  13. RuddO
    Member
    Posted 8 years ago #

    Okay, lemme shed some light on this issue. When you log in on to WP2.0, the server redirects you to the dashboard. At this point, the redirect is picked up by the browser and the browser starts loading wp-admin/index.php. After 20 or so seconds of waiting, the server *closes the HTTP connection* as if the index.php PHP script had timed out or something. This shows up on IE as the typical DNS error (and it's NOT a DNS error) and on firefox as a blank page, with the complete URL to it as the page title.

    No warning, error or notice is printed on the Apache (or web server) log whatsoever, so finding the root cause of the problem IS SIMPLY IMPOSSIBLE.

    I did notice that disabling my plugins and enabling them one at a time till I have enabled them all again fixed the problem... but only temporarily. The next day, things were back as usual - no access to the dashboard.

    PLEASE WP DEVELS: HELP US, THIS IS DRIVING ME INSANE.

    BTW, the Google Sitemaps plugin consumes tons of RAM, which causes the Web server (actually, PHP) to die when posting. So if you experience broken connections just after hitting Publish on the post editor, suspect the Sitemaps plugin.

  14. VxJasonxV
    Member
    Posted 8 years ago #

    This has happened on my 1.5.2 installation, so it is not limited to 2.0

  15. buck100
    Member
    Posted 8 years ago #

    Hello - I am also having a problem logging into my dashboard. It says I used the wrong password but I am sure it was correct. I clicked the "Lost your password" and was sent my new password and that one also does not work.

    Clearing my cookies and my cache did not change thing.

    I would really appreciate it if someone helped me.

  16. jmeth
    Member
    Posted 8 years ago #

    I had the same problem and solved it by copied the 2 user files from database on my ISP to my PC and opened them with the MS Notepad. The 2 files were located in: yourblog/wp-content/cache/users/xxxxx. One of the users was the original admin user record and the other was the one when I changed the admin profile to my name, etc.

    I just logged on as "admin" and asked for a new password. Once I logged in with the new password, I had access to the full dashboard (Write, Manage, etc.). I think I'll be alreight if I just have to make sure I don't change the password.

  17. kenxliu
    Member
    Posted 7 years ago #

    I think I have found the reason.
    Firstly, the method proposed by VxJasonxV is very smart!
    "Log in. (even if it does glitch, just log in)
    Go back to your homepage and refresh (+clear cache but not cookies).
    Click on any edit post button."

    I follow the steps, and really go into the dashboard. In the dashboard, I can post, admin or anything else, except opening the index.php, which is just the page after logged in. So the problem is the index.php file! But I can't solve it. Who can help us???

  18. angsuman
    Member
    Posted 7 years ago #

    You can try replacing it with my Dashboard replacement with the added benefit that it will be faster :)

  19. kenxliu
    Member
    Posted 7 years ago #

    very good!
    Thanks, angsuman

  20. Bearz
    Member
    Posted 7 years ago #

    Just for inforamation and hopefully of some use: I had this same problem .......logged on and was faced with a blank screen.

    I had installed two plugins the day before and wondered if that is where the problem lies. Both plugins had been activated and on shut-down the previous day there was no cause for any concern.

    The cure was to FTP my blog folders and change the plugins PHP suffix to PHPS.

    On retry, logon worked fine and without any glitches.

    Hope this helps. :o))

    p.s. I won't be using or re-activating the two new plugins. :((

  21. billyk
    Member
    Posted 7 years ago #

    Hi
    Same problem. I unfortunately deleted all my plugins (should have just renamed them.

    I had installed widgets over blix template and it worked ok for a while.

    The blog works fine, but can't access the login page. It's not a pw problem because the system tells me if I put in an incorrect password.

    Angsuman - if I download your dashboard replacement, will that fix it?

  22. billyk
    Member
    Posted 7 years ago #

    Hmmm,
    Buddha is good to me. The problem fixed itself I think. wish I hadn't deleted the widgets, content and plugins though.

  23. billyk
    Member
    Posted 7 years ago #

    Hi There All

    It wasn't Buddha who fixed it, it was my web host http://www.spiralhost.com/ They rock!
    Here's what they say

    " The blank pages was a problem with the WordPress script. The following is from your eroor log:

    [Fri May 05 03:00:08 2006] [error] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/httpd/vhosts/marilyn.com.au/httpdocs/wp-content/themes/blix/functions.php:11) in /home/httpd/vhosts/marilyn.com.au/httpdocs/wp-includes/pluggable-functions.php on line 274

    We have fixed the problem with the /home/httpd/vhosts/marilyn.com.au/httpdocs/wp-content/themes/blix/functions.php script."

    I have no idea what all this means, but I am eternally grateful to a web host that cares.
    Billyk

  24. Grins
    Member
    Posted 7 years ago #

    I'm having the same problem Buck100 mentioned. As of yesterday I'm having trouble logging into Dashboard with my password. I tried resetting the password and after several trials was able to get the new one it generated to work. I logged in with the new temp password, changed it back to my old one and was able to manage things fine.

    That was yesterday, I had to reboot at night, then this morning I'm having the same problem and have tried to generate a new pasword several times. I had my webhost (bluehost) try as well and they were able to get in with with the new password. They changed it back to the original and then neither of us could log-in once they exited. We tried generating a new password and still no luck. I'm completely locked out.

    This is not the blank page that some have described fixes for above. This is the myurl.com/wp-admin.php page showing me the login and it telling me I'm using the incorrect password.

    Any help would be much appreciated.

  25. Mayo
    Member
    Posted 7 years ago #

    I found way how to fix dashboard:

    Open /wp-admin/index.php in editor with UTF coding
    Add at begining of file ob_start();
    Add at end of file ob_end_flush();
    save and copy back.

    It fix header bug.

  26. cmolway
    Member
    Posted 7 years ago #

    I am having dashboard issues as well. I cleared my cache and had no luck gaining access. I tried entering via editing a post and I got this error:

    Process limit exceeded for uid 10632 [24 >= 24].

    Any idea what this means? The blog can be found at: http:///www.craigmolway.com/blog

    My main site is still up. Please help.

  27. Chris_K
    Member
    Posted 7 years ago #

    if I had to guess, and you could confirm this by looking at your apache error logs, you need to configure PHP to have more memory.

  28. cmolway
    Member
    Posted 7 years ago #

    ok that's a start. Any suggestions on how this is done?

  29. Chris_K
    Member
    Posted 7 years ago #

    Either by directly editing your php.ini file or contacting your host. In php.ini you're looking for the memory_limit parm.

  30. AllenAvila
    Member
    Posted 7 years ago #

    [...]I've noticed that I can login only through the codex or the support forums. When I try to do it via the dashboard I
    get an invalid password message even though it's the same password. How can this be?[...]

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