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Can't log in to dash board (5 posts)

  1. gadren1
    Member
    Posted 2 years ago #

    Ok, I am really not very tech-savvy, but I'm having a major issue with my website and its important that I get it fixed right away because it pays a big chunk of my bills.

    The website is http://www.TwiceBlessedComic.com. For the past couple of days, no one has been able to post comments. I logged into my dashboard and thought maybe upgrading would fix it, but NOW when I got to the login screen, it just bounces me back to http://www.twiceblessedcomic.com/wp-login.php?redirect_to=http%3A%2F%2Fwww.twiceblessedcomic.com%2Fwp-admin%2F&reauth=1 every time I enter the correct username and password. (If I enter the wrong password, it gives me an error, and it lets me change the password).

    I uninstalled all cookies and cleared my cache. I have tried logging in on three different devices and every different browser, but it is always the same problem. I don't know what to do. Please help!

    I've read other threads with the same problem. I tried doing what was recommended in those threads but it didn't work or I wasn't doing it right, I didn't really understand half the time, so I may need some super basic step-by-step on this.

  2. Joe Anzalone
    Member
    Posted 2 years ago #

    Do you happen to know if you made any major site changes right before this started happening? It could be due to a wonky plugin or theme. Although I've never experienced this first hand, a bit of research produces this article on the codex about login trouble.

    The first thing I would try is disabling all the plugins by renaming the plugin folder via SSH or FTP access. Try that and let us know if it helps any.

  3. gadren1
    Member
    Posted 2 years ago #

    No major changes were made right before the problem. Everything was working fine and then somehow things got borked. I tried everything recommended in that Codex, and have had no success. I contacted my host, they are going to try resetting everything on my website to how it was 5 days ago (they archive complete backups), hopefully that will work...

  4. Joe Anzalone
    Member
    Posted 2 years ago #

    Yeah, I can't see that not working. Hopefully you won't lose too much data from the past few days. :\ Try to manually save what you can!

  5. gadren1
    Member
    Posted 2 years ago #

    Well, apparently they can't restore my site like I thought they could, so I really need to figure out how to fix this. At least I was able to html in a notice at the top of the site so my readers know what is going on. Ugly as sin, though...

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