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Can't log in (Permalinks Issue) (7 posts)

  1. AmazingGrace
    Member
    Posted 1 year ago #

    I can't log into my site. When I was last logged in, I changed my permalink settings from custom to post, then my theme went way. I can't seem to log in now because that option is not available. I used to go to gracetogrow.com/wp-admin That url does not work anymore.

    I don't know how to get back into my site to make changes at this point. Feeling totally stuck! Please Help!

    By the way, I assume this is due to permalinks because that was the last major change I made to my site.

    Thanks.

  2. ModularBase
    Member
    Posted 1 year ago #

    Try this: http://www.gracetogrow.com/wp-login.php
    It may take a bit to load.

  3. AmazingGrace
    Member
    Posted 1 year ago #

    This did not work at all. It takes me back to the same site that says nothing could be found. This is the url to what I get when I try to login.
    http://www.gracetogrow.com/wordpress/wp-login.php

    I tried to do a restore, but I received an error message that the restore failed. I also tried to an update and that failed as well. I can't seem to find a way to get to my dashboard. My theme is completely gone. Only text, but the layout and graphics are gone.

    Is there anyway a later restore, i.e., from last week can be done or do I need to uninstall and reinstall my theme. I can't seem to do anything at this point.

  4. ModularBase
    Member
    Posted 1 year ago #

    Do you have access through cPanel in your hosting account?

  5. AmazingGrace
    Member
    Posted 1 year ago #

    When I log into Blue Host and go through my cPanel, I select Website Builder -Wordpress. I tried both of these ways:

    1. View existing intalls, select Admin login, then it takes me this url http://www.gracetogrow.com/wordpress/wp-login.php?redirect_to=http%3A%2F%2Fwww.gracetogrow.com%2Fwp-admin%2F&reauth=1

    2. Imported an existing install, select Admin login, I'm directed to the same site http://www.gracetogrow.com/wordpress/wp-login.php?redirect_to=http%3A%2F%2Fwww.gracetogrow.com%2Fwp-admin%2F&reauth=1

    Going directly to http://www.gracetogrow.com/ also redirects me to the same site as /wp-login.php?redirect_to=http%3A%2F%2Fwww.gracetogrow.com%2Fwp-admin%2F&reauth=1

    So I can't log in or access my dashboard anymore. Not sure what broke.

  6. ModularBase
    Member
    Posted 1 year ago #

    I think that you are going to have to contact your hosting service and see if they can assist.

  7. AmazingGrace
    Member
    Posted 1 year ago #

    ok thanks. I submitted a ticket to them as well. Still waiting for a response.

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