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Can't log in: no data received / connection reset / connection closed (11 posts)

  1. wltrbe
    Member
    Posted 1 year ago #

    When I try to log in at "example.com/wp-login.php" (which loads fine and is the way I always log in), I only get a "No data received" error in Chrome 26, a blank white page in Safari 6.0.3, a "Connection was reset" error in Firefox 19.0.2, and a "Connection closed by remote server" error in Opera 12.14. I can't get in to do anything! Everything was working fine yesterday and I did nothing (no updates or changes to files or anything) between then and now.

    Checklist:
    -Yes, my internet works. I can load other (non-cached) sites with no issue.
    -I cleared my cache, reset browsers, reset computer, reset wifi, tried on another computer with a different operating system and a different ISP-- still no luck.
    -I tried deleting cookies, checking that cookies were enabled-- still no luck.
    -No, this problem is not limited to one wordpress site. I manage 10 (not multisite; they're separate). I'm getting the same errors on all. And no, not all 10 sites are on the same server, or even the same hosting provider.
    -I tried to think of plugins that I might use on all sites that could be causing this, but there are none i can think of.

    I don't know what else to check!! Please help. Thanks.

  2. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    Possibly, your site is quite OK, as I have seen similar complaints at other places that some servers are facing problems.

    However, as a test, you can deactivate all your plugins and revert to Twenty Twelve theme and see if it helps.

  3. Rajesh Soni
    Member
    Posted 1 year ago #


  4. wltrbe
    Member
    Posted 1 year ago #

    Thank you both for your prompt replies, but Krishna: it's 10 sites and that's a lot of work to just troubleshoot when there appears to be many other users popping up with the same problem. You could be right, but I'm wondering if I should wait in case someone else realizes this problem is not related to plugins or themes...

    Rajesh, as I stated in my initial post, I tried your suggestions before posting without success. We'd all have a more efficient and helpful forum experience if: 1.) we ruled out obvious troubleshooting steps on our own, and 2.) if we actually read the user's post before replying...

  5. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    There are MANY other people experiencing this same kind of problem today - where is your site hosted?

  6. wltrbe
    Member
    Posted 1 year ago #

    Many sites. Some godaddy, some network solutions.

  7. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Both of those have been mentioned by other people - GoDaddy now has an alert posted - check their alert page.

  8. wltrbe
    Member
    Posted 1 year ago #

    Great- thank you yogi. Glad someone up the ladder is "investigating." (that'd be Godaddy) Also glad it's not wordpress at fault! (hopefully)

  9. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    Both of them seem to be facing problems. I would suggest to wait and watch. That is why I did not insist on trouble shooting.

  10. wltrbe
    Member
    Posted 1 year ago #

    Thank you- waiting and watching. I'll reply and mark as resolved when someone (godaddy?) finds a solution.

  11. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    That's fine :)

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