Moderator
James Huff
(@macmanx)
Volunteer Moderator
You’ll have to access your WordPress database via phpMyAdmin (most hosting providers offer this in their control panel) and manually change the siteurl and home values back to http://themysticallights.com/wordpress
When you’re done, follow this guide to move WordPress.
Thank you so much for your help.
I changed the site url and home url back to the http://themysticallights.com/wordpress url but I still get the same message about the website being down when I try to log into my wordpress so I can’t follow the guide to move wordpress. Are you able to help?
I still can’t access my site. I enabled an SEO pluggin last night. I’m wondering now if this has something to do with why the site is coming up as temporarily unavailable. I have looked through everything I can think of in my godaddy hosting and it all looks like it’s working properly. I was told by a godaddy consultant that the problem is in my wordpress. This is all I can think of. Could this be possible?
My login is working again and I’ve managed to log in!!! Now when I search for my site I get this message from Safari:
Too many redirects occurred trying to open “http://themysticallights.com/wordpress/natural-health-herbal-medicine-2index.php”. This might occur if you open a page that is redirected to open another page which then is redirected to open the original page.
To my knowledge there are no pages redirected. Could this have something to do with the SEO pluggin or is this because of the previous problem. Do I need to move the wordpress account?
wp-admin -> Settings –>Permanent Link
Select Default and save.
Unfortunately this is the response I get from safari now
Too many redirects occurred trying to open “http://themysticallights.com/wordpress/natural-health-herbal-medicine-2wordpress/natural-health-herbal-medicine-2wordpress/natural-health-herbal-medicine-2wordpress/natural-health-herbal-medicine-2wordpress/natural-health-herbal-medicine-2wordpress/natural-health-herbal-medicine-2wordpress/natural-health-herbal-medicine-2wordpress/natural-health-herbal-medicine-2wordpress/natural-health-herbal-medicine-2wordpress/natural-health-herbal-medicine-2wordpress/natural-health-herbal-medicine-2wordpress/natural-health-herbal-medicine-2wordpress/natural-health-herbal-medicine-2wordpress/natural-health-herbal-medicine-2wordpress/natural-health-herbal-medicine-2wordpress/natural-health-herbal-medicine-2”. This might occur if you open a page that is redirected to open another page which then is redirected to open the original page.
Have you tried the following yet?
wp-admin -> Settings –>Permanent Link
Select Default and save.
I did this and got that response from safari. I tried to change it back to the custom setting and now I am locked out of the admin area again
Try by deactivating all plugins (via FTP) – rename them
I’m not sure that I’m doing this right. I’m very new to this. It’s not working, I get a message saying ‘broken pipe’, ‘unable to rename’.
Moderator
James Huff
(@macmanx)
Volunteer Moderator
I have deactivated the plugins.
The site url and home url are both correct.
Trying to change the permanent link settings to default made it worse and changing them back to custom setting locked me out of the admin area with the Safari message.
I have no idea what is wrong with the site. I can’t access the admin folder at all and it just keeps brings up this message from safari http://themysticallights.com/wordpress “Too many redirects occurred trying to open … This might occur if you open a page that is redirected to open another page which then is redirected to open the original page”.
I have no idea why or what is redirecting the site??
Moderator
James Huff
(@macmanx)
Volunteer Moderator
Access your server via FTP or SFTP and navigate to the /wordpress/ directory. Look for a .htaccess file. If you can’t find it, make sure that your FTP client is set to view invisible files. When you do find it, rename the file.
If that resolve the issue, delete the file and re-save your permalink structure at Settings/Permalinks in your admin panel to create a new file. If WordPress cannot automatically create the .htaccess file, it will provide manual instructions after saving.
I found the “.htaccess” file and renamed it “.wp-htaccess” but it’s still doing the same thing. It didn’t resolve it
