WordPress.org

1. andrewscott2b
   Member
   Posted 2 years ago #

   Greetings. i have skimmed through a few pages and dont see a solution (that i understand).

   i just successfully installed at web.com
   i can not log in, i keep getting a 403 access denied error
   i tried removing the db and re-installing... same result.

   i tried to give permissions to "admin" in my MySql administrator, but it wont let me use that name.

   any suggestions?

   Thanks for your time

2. Samuel B
   moderator
   Posted 2 years ago #

   The 403 Forbidden HTTP status code indicates that the client was able to communicate with the server, but the server will not let the client access what was requested.

   This response is returned by the Apache web server when directory listings have been disabled.

   one thing to try
   add this line to .htaccess at top of file (where wordpress is installed)
   DirectoryIndex index.php

   if that doesn't work, you'll need to speak to host about it
   `

3. andrewscott2b
   Member
   Posted 2 years ago #

   i would be happy to add that code, but i dont see the .htaccess file what does where wordpress is installed mean?

   thanks again

4. Samuel B
   moderator
   Posted 2 years ago #

   what does where wordpress is installed mean?

   well I don't know if you installed it in the root or a folder like /blog

   if there is no .htacces - create one and add that line to it
   http://codex.wordpress.org/Using_Permalinks#Creating_and_editing_.28.htaccess.29

5. andrewscott2b
   Member
   Posted 2 years ago #

   Ohhh

   gotcha. WP was not in the root, it was in a wp sub folder.

   i created the .htacces file but it did not help. i have requested tech help from web.com

   thank you

6. andrewscott2b
   Member
   Posted 2 years ago #

   this issue is mostly fixed (not 100% but close) and i wanted to share so maybe it will help others.

   Here is web.com's responce to my problem:

   Thank you for contacting Technical Support regarding not being able to login to the admin control panel of your WordPress account.

   We apologize for any inconvenience this may have caused you. The default page for your the worpress admin control panel is the index.php file. It is not being recognized by the system as the home page that's why you are getting a 403 error when you try to login. For this matter, you would have to set index.php as the default page for wp-admin folder through the IIS manager.

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