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[resolved] Can't log in (6 posts)

  1. RealFood
    Member
    Posted 1 year ago #

    I did the suggested updates to my site (realfoodwilliamsburg.org). The next time I tried to log in, an error message in a box at the top of the screen said:

    "Undefined index: region In /home/content/22/4244722/html/wp- content/plugins/pressbackup/lib/Misc.php On line 424"

    I typed in my login info and clicked login. The username and password typing boxes went gray, like it does when it logs in, but they stayed gray and you couldn't change what you typed and it did not log in. I could still navigate to some pages on the website but not all. I cannot access the dashboard because it won't allow me to log in.

  2. Tara
    Member
    Posted 1 year ago #

    try deactivationg pressbackup plugin via ftp or whatever file management application your host provides.

  3. RealFood
    Member
    Posted 1 year ago #

    Hi t-p,

    Our host is Go Daddy and the only thing they recommend is logging into wordpress and deactivating the plug in. But I can't log in! Any other ideas?

    Thanks!

  4. Tara
    Member
    Posted 1 year ago #

    Our host is Go Daddy and the only thing they recommend is logging into wordpress and deactivating the plug in. But I can't log in! Any other ideas?

    If you can't get into your admin dashboard, try resetting the plugins folder by FTP or phpMyAdmin.

  5. RealFood
    Member
    Posted 1 year ago #

    Thank you! I did that and am now logged in and should be able to fix the other problem.

  6. Tara
    Member
    Posted 1 year ago #

    you are welcome :)

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