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can't install (3 posts)

  1. Desiree Hodges
    Member
    Posted 5 years ago #

    I downloaded the software 2.6.5. When I got to the point where I was extracting files, this is the error message that I got:

    The exception unknown software exception (0xc000000d) occurred in the application at location 0x03c4c00c

    Then it said I could terminate or debug.
    Help!

  2. thisisedie
    Member
    Posted 5 years ago #

    Sounds like your download might be corrupt. Delete it and redownload.

  3. Samuel B
    moderator
    Posted 5 years ago #

    also, don't use the native unzipper in windows - get a free decent one

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