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Cant insert image into post or featured image. (2 posts)

  1. Tjerkie
    Member
    Posted 1 year ago #

    When i want to choose a featured image for a new post the pop-up screen is empty. The lay-out is correct but there are no images visible. The same problem with the add media function. WordPress version 3.5.1.

    When i go to my media library the images are displayed correctly. I already tried my plug-ins but that wasnt the problem. I am stuck with this for 5 days and cant find the answer... So please help me out guys.

  2. Jess
    Member
    Posted 1 year ago #

    Have you tried all of the troubleshooting steps?

    • flush any caching plugins you might be running, as well as server and/or browser caches.
    • deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). Sometimes, an apparently inactive plugin can still cause problems.
    • If you can't get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin (read this page if you need help).
    • switch to the Twenty Eleven theme to rule out any theme-specific problems.
    • If you can't log in to change themes, you can remove the theme folders via FTP so the only one is twentyeleven. That will force your site to use it.
    • manual upgrade. When all else fails, download a fresh copy of the latest.zip file of 3.5 (top right on this page) to your computer, and use that to copy up. You may need to delete the wp-admin and wp-includes folders on your server. Read the Manual Update directions first.
    • check the Master List to see if you're experiencing a known issue: http://wordpress.org/support/topic/troubleshooting-wordpress-35-master-list

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