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Can't get to site (7 posts)

  1. SandhyaBarKama
    Member
    Posted 1 year ago #

    I can access the admine, but not the site http://www.dharmaway.org

    When I called the domain company they said the problem is with WP. They said there's some kind of a loop.

    Thanks.

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the default theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

  3. SandhyaBarKama
    Member
    Posted 1 year ago #

    Thanks. So sorry for ignorance: what are plugins? and where do I find them?

  4. Sunder Deep Dasna
    Member
    Posted 1 year ago #

    The left side menu in admin panel, "Plugins" link.

  5. SandhyaBarKama
    Member
    Posted 1 year ago #

    A thousand apologies, my WP is in Hebrew, can you tell me what is the icon next to it? So I can recognize it...

  6. esmi
    Forum Moderator
    Posted 1 year ago #

    It looks like an electrical plugin. Should be the 4th section from the bottom of the menu.

  7. SandhyaBarKama
    Member
    Posted 1 year ago #

    Many thanks. After weeks and months the site is up again - and I haven't done anything! It's a miracle. Thanks anyway.

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